From unpacking your suitcase to pouring your champagne our butlers are at your service, Champagne, custom selection of liquor**, fruit, bottled water and sodas, Sparkling wine, bottled water and fruit on Embarkation Day, Nespresso Coffeemaker and Tea Forte tea bags, Invitations to an exclusive breakfast and lunch, Specialty dining delivered to your suite from any restaurant (cover charges apply), Treats delivered right to your door each night, Bliss Collection by Norwegian pillow-top mattress, Fine linens, feather duvet and pillow menu, Plush bathrobes, slippers and oversized bath towels. Similarly, a butler may go into your room and set up a vase of flowers or a display of cookies, he (or she) isn't there to clean. You may arrive to find a fresh bowl of grapes in your cabin after a long day ashore. Windstars 2023/24 Middle East program kicks off in November. It would be an awkward situation for the Concierge to escort every suite passenger on board. These Guild of Professional English Butlers are among the best anywhere at sea. second time, the couple in front of us had a problem with THEIR cards (they had been on a B2B) so they, we and half the suite guests behind us all got left behind. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. Guide and tips to Norwegian Cruise Line's The Haven Each suite guest is assigned a personal butler who will take care of their every need, from drawing their bath for a relaxing soak after a long day, to pressing their tuxedos for dinner or helping them into their formal gowns. This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. The Haven can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels. Mountains and beaches look so much better from a penthouse view. If you book a Penthouse deck suite on a Crystal cruise, you can enjoy the services of a personal, in-suite butler. He was visibly perturbed by this so I told him to just go and sort out their "emergency" and I would serve our food myself. The Maite'd was appalled and informed us.the butler will do that. The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. Just be reasonable in your requests and expectations. Enrollment required. The concierge usually has a desk in the ship's reception area or, if specifically for passengers in a certain cabin category, the concierge may have a desk in the library or a special VIP area of the ship. Your butler will also serve your meals on your private verandah, offer you a choice of luxury bath accessories and discuss your dining preferences with the ship's chef. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. I do remember being told to gather around in the waiting area so they can update people on things, but then never really telling us anything. Tomorrow could be a plate of hand-made chocolates or a canap assortment. Available on Norwegian Dawn and Norwegian Star. One note that confuses some people is that you may see notes such as that provided by MSC Cruises stating that crew do not need to be tipped. While some cruise lines offer a personal, in-cabin butler, Disney's concierge is more of a service that concierge-level guests can access when needed. ft.*, your Family Suite sleeps up to six* guests. While some butler services are more formal and reserved - as you might expect from a traditional English manor house, others try to be more fun and family friendly such as Royal Caribbean's Royal Genie. He will then carry your bags onto the cruise ship, bypass other people in line, and have access to a private elevator so you don't have any waiting. If anyone has given us outstanding service, we will tip extra at the end of the week. What a great way to start the day! This site does not include all credit card companies or all available credit card offers. 24-hour trained and certified suite butler. Will you find yourself enjoying a Concierge escort to the reserved Suites Only seating in the theater, or will you be trying your luck in the casino? Once you're on the ship, your concierge is available to tweak reservations, make new ones and arrange for priority tendering in ports of call. The Secrets of the NCL Haven Luxury Experience - Gary Tilkin Makes reservations for evening shows and other entertainment options. Started August 27, 2021, By Some folks may imagine their butler to be like those they've seen on TV while watching Downton Abbey but there is quite a range of how they will interact with guests. An aft-facing suite would include a butler/concierge. Full Time, Part Time position. Champagne, custom selection of liquor, fruit, bottled water and sodas. Silversea, a luxury boutique cruise line, trains its butlers in England before deploying them to ships that sail to every continent on the globe. Everything You Need to Know About the Haven on Norwegian Prima Just like every other aspect of cruising, the butler service from one line to the next can be completely different. We have always call round to introduce themselves and get to know a little about us and our miniscule needs at the very least.The only reason we were being served our meal that particular night is that due to my stepping on a stingray and getting my ankle shredded (still hurts and aches 17 months later) I was unable to walk to the restaurant. Evening turndown service of guests beds. Celebrate your arrival on board with a complimentary bottle of champagne or sparkling wine and let the stress of the real world float away. Stay close to them with our convenient connecting staterooms. LauraS We aren't in a room that has the Butler/Concierge, but just wanted to know for future reference what exactly it entailed. Celebrity Cruises is one of those lines that offer both concierge and butler service. This is a question that we are often asked by guests. Here are some lines that have cruise butler services available: You really do enjoy the "star" treatment when you book an upgraded suite on Royal Caribbean. After 50+ cruises, only our second with NCL, we are booked in a cabin with butler servicewhat services can we expect from the butler? Copyright 2023 Northstar Travel Media, LLC. If you make friends on the cruise and want to invite them back to your cabin, your butler will arrange for a private cocktail party in your suite, complete with champagne and chef-prepared delicacies. She's trailed an orca pod from a skiff in Alaskas Inside Passage, had an allergic reaction to a cheetah she met at a South African rehabilitation center and hiked the Borneo rainforest to glimpse orangutans in the wild and she's written about it all. Wherever you are on the ship your Butler and Concierge are just the touch of a button away. The thought was that the Butler and Concierge services could assist with making it more enjoyable for them. Learn more. In simple terms, a concierge is in charge of assisting you with things outside of your cabin while a butler's domain is very focused on your cabin and its amenities. to observe the boarding process and see how smoothly it worked. The first time I let the butler spoil me since I was a suite rookie. And be sure to call for butler and concierge service anytime you like. The standard phone in your suite has these same numbers pre-programmed as well. You can book a Concierge-level cabin to unlock access to the ship's concierge team or you can book a suite and get treated to concierge service and an in-cabin butler. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. From here, the sky is quite litterally the limit. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. I admittedly didn't read through them all but it's a good starting point at least! Minisuite is a balcony room with a slightly bigger bathroom. The other thing that the Butlers will do is they will spend some time explaining to you the facilities and how the ship works. Powered by Invision Community, Also I was told my last cruise they give you those cordless. Each suite has been designed with style and comfort, along with a view that changes with every port we visit. The largest city in Arizona, Phoenix is also one of the largest cities in the U.S and is home to over 1.5 million people.As a major transportation hub, Phoenix is a financial, cultural and economic center for the Southwestern United States and is also known for its performing arts, museums and events. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. The room size is identical to a balcony, I am referencing the AFT FACING PENTHOUSE SUITES, with Butler/Concierge. I love Schweppes bitter lemon, but it's not distributed where I live. We expected beggars on the streets of the big cities but not on the ship. They are usually specially trained, both by the cruise line and off-site when they attend "butler school." We rarely use the phone - we normally talk to them in person or leave a note. Your butler will set up your suite to your specifications, serve meals personally in your room or on the balcony and sometimes accompany you to the theater to show your reserved seating on Evening Chic nights. We never did dinner in our room - well, except for teen boy who I think had room service dinner and then "real" dinner with us at least twice, but I won't count that! Maybe you're in the casino on a hot slot machine and realize you forgot to make reservations for dinner or a show - one call to the Concierge and the matter is handled. Your concierge is a bit like an agent to you on board ship. Norwegian Sun cabins and suites | CruiseMapper Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Firstly to request service to which he informed them he would be with them shortly as he was with another guest. - you should always consider paying more if they did something special for you that made your cruise more enjoyable. They will arrange speciality dining at your request, get you priority tendering when required. Silversea offers a pillow menu, and your in-suite butler will help you to select the right one for your sleeping comfort. While you can tip at virtually any point during your cruise experience, the common tradition is to tip at the end of your voyage the same way you would with any other crew member. For immediate help, please contact Heather directly: 630-779-9301 or : heather@flowvoyages.com. No. Guide and tips to Norwegian Cruise Lines The Haven. the escort onto the ship has failed both times we sailed in suites. Compare the cost in points or miles to cash, and see which option is best. Learn more. exclusive villa Royal Knokke Golf club by JAMES the BnB Butler CC Help Jenn Guests will experience a vacation different that that typically found onboard. Hey, you only live once! CC Help Jenn Are drinks packages worth the price? NCL's Club Balcony Suite's new (bonus) amenities include pre-booking onboard dining and entertainment 125 days prior departure, room service (food-beverage delivery twice per cruise), free laundry service (1x bag) and pressing service (once per cruise), Welcome Aboard gift (1x bottle of sparkling wine). While some folks expect a level of service that is like what they have at home with a butler, personal chef, driver and other staff, for others this is an opportunity to splurge. By continuing to browse the site you agree to our use of cookies. Job in Phoenix - Maricopa County - AZ Arizona - USA , 85016. Serve a welcome glass of Champagne upon arrival to your cabin. In addition to more spacious cabins and suites, Concierge passengers get upgraded amenities like down duvets, a pillow menu, robes and slippers and free Wi-Fi. Lots of room for everyone. On the penultimate day we had 3 visits with "I hope you have enjoyed the service I have provided!!". Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. Norwegian Encore deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). The quality of a butler can vary but cruise lines put great emphasis on training so passengers are usually wowed by the service they receive. Concierge guests get priority reservations for cruise excursions, dining and onboard activities. Guests booked in a Garden Villa receive six bottles of liquor along with unlimited mixers, garnishes, sodas and bottled still and sparkling waters. While it may seem pretty incredible even with just these perks, stay tuned for my next article to read all about Norwegian's Haven-only areas. Related: The 5 best cabin locations on any cruise ship. Log in 1-866-234-73501-855-577-94891-877-288-30371-877-288-30371-877-474-2969 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line Disney cruise ships do not offer butler service. Most concierges on cruise ships are absolutely fantastic and very talented at both making you feel welcome but also making reservations and arranging services. Cruise butler services vary from one cruise line to the next but generally speaking, your cruise butler is your single point of contact to make whatever you want happen. One of the most highly sought after experiences, Silversea has perfected the art of luxury at sea with its butler service. Phoenix Concierge Services - One Concierge FNP /PA-C - CenterWell - Alhambra Clinic Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. Did you mention that you love grapes? Spanning and impressive 6,694 square feet. By From unpacking your suitcase to pouring your champagne our butlers are at your service Our Suites At a glance 3-Bedroom Garden Villa Sleeps up to 7. Next morning I could hobble so was able to go to the restaurant albeit slowly. You want to create something your, As we enter fall and the weather starts turning cooler, you may be thinking about finding, What is a repositioning cruise? At higher loyalty levels as well as various suite categories on most lines, guests will have access to a concierge who they can call to make reservations. DECK 20. //]]>. Known for high-end luxury voyages to the most exotic and far-flung ports on the globe, Oceania cruises overlook no detail when it comes to high-class service. Pride of America cabins and suites | CruiseMapper I know the trolls will hang me but I opened up his envelope and gave it to my room attended because he did more Butler services then the 1 with the title. Your suppose to carry it when you leave your cabin in the ship. In my previous article, I told you what its like before you cruise, when you check in, and what you can expect in your stateroom. It's fun to cruise with a butler at least once. With up to 6,694 sq. Butlers - Cruises - Cruise Critic Butlers aren't run-of-the-mill cabin stewards. I convinced them to upgrade from their typical accessible Balcony to an accessible Penthouse Suite on a Jewel class ship. They keep a log of how often the day and night butlers are used. Case in point: Norwegian Cruise Line offers butler service in The Haven suites. Plus Ups are excluded. -- with access to a private retreat where you can enjoy complimentary food and nonalcoholic beverages throughout the day. *Square footage and stateroom configuration and capacities vary by ship. For drinks, we tip $1/$2 per drink. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. What they do: Butler services include packing and unpacking, complimentary dry cleaning, shoeshine and related services, dinner reservations in the ships' specialty restaurants, spa and shore excursion reservations, salon and spa appointments, arranging cocktail parties, providing gourmet snacks (including caviar) at tea time. After the party, they will clean your suite while you enjoy the ship. Cost includes $12.95 plus applicable local sales tax. However, the generally accepted minimum is $10-15 per day. Luxurious Accommodations on board Norwegian Bliss Private Sun Deck exclusive to Haven Butler Available Around the Clock Throughout Your Stay Private Haven Courtyard LEARN MORE We are dedicated to promoting Pacific coastal cruises and supporting a community of west coast cruisers from ports including San Diego, Los Angeles, San Francisco, Seattle, and Vancouver as they set sail to destinations around the world. They arrange shoreside dining, arrange for your port tenders or host an in-suite cocktail party for you and your selected guests. With up to 598 sq. If people keep their expectations down a little things would be better for all. Terms apply to the offers listed on this page. Your daughter's Quinceaera is a special event in life. This website uses cookies. On the first day of your cruise, a butler might meet you in the shore-side VIP lounge, recognize you and already know your name. Explain your cabin amenities and make sure you know how to use all of its features. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. Over the next few days I noticed that he was going in or out of that room almost everytime we stepped out of ours. So don't have to much expectations. While west coast cruises have fewer options than what you might find in the Caribbean for instance, the good news is that in recent years we've gotten some of the newest and most luxurious ships at sea visiting our waters. During this time he will be listening for cues as to what type of muffins you like in the morning, if you prefer drip coffee or capiccino, and what shows you are hoping to attend while onboard. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. Now, lets take a look at what its like to enjoy Butler and Concierge Service onboard Norwegian Cruise Line ships. They're pretty spectacular! This butler serves all of The Haven guests, and is more like a suite-wide concierge than a personal in-suite butler. Sleeps up to five guests. Makes onboard reservations for everything from meals to child care to shore excursions. The Haven offers unparalleled accommodations aboard Norwegian Cruise Line vessels, and offers guests private access to exclusive spaces such as The Haven Lounge and The Haven Restaurant (Or, if on a Jewel-class ship, a dedicated speciality restaurant that is used for exclusive breakfast and lunch offerings). one night my closest door kept opening as the ship rocked so i called the night butler and he fixed it. When you thumb through cruise line brochures, you read a lot of jargon that might not be defined. The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. Serve afternoon canapes and/or afternoon tea in your cabin/suite. If you're new to cruising -- or even if you're just new to booking a higher cabin category -- you may not necessarily know the difference between the terms concierge and butler. They will also bring. I have found the concierge to be hit or miss. Butler service is something usually offered to passengers who've booked a top-level suite. But if youre cruising The Haven, youre in for a special treat. For example, a concierge may greet you upon arrival to the pier check-in area on embarkation day, make dining reservations on your behalf or arrange for tender tickets when it's time to go ashore. Enjoy the amazing views together on your large, private balcony. He/she isn't just "yours". The magic starts before you even board the cruise. and I hope that NCL doesn't do any tinkering with it. Invitations to exclusive cocktail parties offered only to guests of The Haven. Relax with an incredible floor-to-ceiling view, and let the butler and concierge take care of the finer details. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. While this is not a true pro-active butler service, it is a major step above a loyalty lounge concierge. While cruise lines may deputize their concierges to do slightly different tasks, here are the sort of things you can expect a concierge to handle on your behalf. A line-by-line guide. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. As previously mentioned, Jewel-class ships do not have a dedicated private restaurant. What You Get: Passengers sailing in The Haven and full suites have a 24-hour butler at sea, but the VIP treatment begins before priority embarkation: The shoreside concierge desk ensures your dining and entertainment, shore excursions, and spa and salon appointments are arranged in advance. Here is a thread from somebody that is doing the Haven for the first time - not sure if you are in the Haven, but there are comments about the butler there. While it is true the your cruise butler does not "need" to be tipped, it is common curtesy to reward exhemplary service in this way. As youre sailing out of port, sipping on a glass of bubbly and snacking on todays treat you start thinking about what lies ahead for the evening. Luxury bath products in stateroom bathrooms. They are generally salaried employees and depending on the line may have a salary of between $2,500-$4,000 per month with tips adding to that number considerably. He said "Let me bring dinner to you" and I was glad of the offer. These private spaces offer a quiet and relaxing space for guests wishing for a retreat from the excitement of the rest of the ship. I think I used my night butler more with night room service etc. Contrary to rather bizarre misconceptions, the butler does not stand there in a uniform and white gloves waiting on your beck and call they come when you call them, and stop by once or twice a day to check in. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. Related: 21 tips and tricks to make your cruise go more smoothly. Guests who are booked into Haven accommodations enjoy additional perks beyond those already mentioned! You can be spoiled rotten and enjoy the heck out of it -OR- have the butler take a step back and do things, perhaps at your own pace. However, when it comes to cruise butlers, and to a less extent concierges we're talking about a premium level of service that is actively designed to make your cruise experience special. There are certain times of the day such as breakfast and early evening when they can be very busy. What You Need To Know About Cruise Butler Service On Different Cruise Lines It is not uncommon to tip $300, $500, or even more if you are actively using butler services and they are providing extrodinary service. 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