If you have not created a ticket yet then you would need to register or create a new ticket to begin. Take our quick quiz and well recommend our top client matches for you. McAfee and Norton were almost a tie but by far the most popular amongst agents. Learn about Liveops Enterprise Solutions Click Here . Organizations. john robinson inspection group agent portal, norwegian cruise line travel agent portal, knowledge management agent portal customer service and support. Easy global collaboration. Liveops is a legitimate company. We didnt just evolve the remote contact center model, we revolutionized it. After weeks of unpaid training where the training facilitators are rude and condescending you will spend time studying for a role where you will ultimately not have any shifts available to work. I don't mind the extra training if they had compensation for it. To find out more, read our Privacy Policy and Cookie Policy. See Capabilities for more details. Discipline and setting expectations of yourself are key to working from home. Documenting details of calls and customer interactions. https://join.liveops.com/work-from-home-call-center-jobs/ Their consistency, professionalism and customer service are unparalleled in the industry. Please update your browser to the latest version on or before July 31, 2020. Facilitating collaboration and communication with the best available solutions was another key goal. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Implementing Okta enabled efficient use of communications and collaboration tools that are crucial to a global workforce accustomed to working anywhere, anytime, on any device. Liveops: Flexibility. Community. Agent Sign-In. But what good is making your own schedule if you cant get a schedule? This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organizations needs. Connect and protect your employees, contractors, and business partners with Identity-powered security. Connect contractors to affordable commercial insurances. Now we can really focus on our business partners, employees, and customers., As part of that transition to the cloud, Live Nation needed to ensure its global employees had secure, consistent access to critical applications and collaboration tools. You may also want to check out FlexJobs, which is a broad-based job site for remote positions. (sales@liveops.com) Press & Media. Come on board! Find Out How & Apply . Flexibility. The notion that you have to commit your time, but they wont necessarily pay you for those hours strikes us as patently unfair. Liveops SWA Array Overview This app integration supports Single Sign-On. Apply now and a member of our team will work quickly to review . Set your own schedule to work around your life. You can also manage cookies in your browser settings. I wish there was some type of base pay. This means you can choose when, where, and how often to work! Live Nations 15,000 global employees produce thousands of concerts and festivals and facilitate sales of half a billion event tickets each year. Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity? Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. We don't have to have IT going in and setting things up; the employees are put in the right groups and access is given to them on Day One., Just as importantly, Okta plays an important role securing and automating offboarding. Liveops Nation - Virtual Call Center Community. Submit an application for an available virtual contact center opportunity. If the last few years have taught us anything, its that VirtualFlex is a critical element for navigating the unknown, attracting the right talent at the right time. We understand the complex nature of managing independent contractors. Client opportunities may have additional requirements, including expanded client-specific certification. LiveOps Review | How it Works & What To Expect - SideHusl By giving agents the autonomy of being independent contractors, Liveops attracts - and retains - a flexible, nationwide network of experienced, reliable and motivated agents. Life doesnt always run on a schedule. No problem. Unlimited Flex Vacation New Parent Leave Protection. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. Liveops offers work from home in customer service and sales. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Login to track your existing support requests. We cant do this. GROW YOUR BUSINESS Support. Improving Peoples Lives. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. Secure your consumer and SaaS apps, while creating optimized digital experiences. 75-100% Average flex to unexpected events +2-3 Points above CSAT client goals, on average 25% Faster speed to proficiency 15+ That included over 100 applications and over a petabyte of data., It was a bold and unusual move, and the impact on the company has been huge. Independent Contractor Management - Openforce Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Learn More. Looks like you have Javascript turned off! You can make money teaching it online. (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. Duo Security for MFA | Okta Copyright 2023 Liveops, Inc. All rights reserved. Apply for Remote contact center Agents Jobs - Join Liveops Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops is a recognized thought leader in the virtual contact center and customer service industries. It was as simple as they said, adds Myers. GET A DEMO SAVE TIME Automate your processes and stop chasing down documents. Join Liveops Nation and experience the freedom and autonomy of being self-employed! All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Love the flexibility of the jobs, but wish training was paid. The customer service industry can be tough at times, so in order to attract and retain customers, its important to provide them with the best service and care. It had to work on any device, including mobile phones, and it had to be entirely cloud-based. With Liveops' VirtualFlex platform, you don't pay for brick-and-mortar overhead. Okta has the same vision we do, Okta is working with technology partners that fit with where we're going. For example, Live Nation currently uses one cloud provider; and Huckabay is in the process of implementing a second cloud. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Money is amazing, but like every job there are flaws. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. View our background requirements here. Liveops, Inc. | LinkedIn Norton 360 with LifeLock helps keep your digital life safer. Login Love the flexibility of the jobs, but wish training was paid. On the first of January, you wake up feeling Now, that was a shocker. Marjorie didnt anticipate being named Liveops 2022 agent of the year. Login - LiveOps Inc. IT Support Independent Contractors are responsible for expenses and control their profit and loss. Provide support to users of top tax software providers. 2 Ways to Quickly Find Your Company's Okta Sign In Page Liveops works hard every day to make peoples lives better by providing flexibility to agents, scalable solutions to clients, and meaningful work to employees. Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. Liveops employees can directly contribute to the success of students journeys through college into . Huckabay describes his vision of the future of work: enabling people to work from home, offices, or shared office spaces. The world's largest organizations trust the Okta Browser Plugin to protect their people's passwords and securely log them in to their business and personal apps. About Liveops Employee benefits & perks. Some clients also pay commissions. All rights reserved. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Group Linking Link Okta groups to existing groups in the application. Read more. And finally, as a fast-growing company, Live Nation wanted to onboard new employees quickly and efficiently, providing them with all the access and tools they need from their first day on the job. Login - LiveOps Inc. Or, if, No college? OR Look in your activation email. Working at Liveops: 947 Reviews | Indeed.com 10 Customer Service Tips for Agents to Keep in Mind, Liveops Agent Spotlight: Veronica, 2022 Agents Choice Award Winner, Yes, You Can Have Both Scale and Quality In Todays Customer Service Environment, How VirtualFlex can lower your total cost of ownership, 2023 Agent Trends: Tools for Your Business in the New Year, Meeting Customer Needs During Unplanned Natural Disasters for a Top Five National Insurance Company, Giving a Natural Gas Company a Better Forecast, Liveops Agent Spotlight: Marjorie, 2022 Agent of the Year. Not everyone will be as precious with your business as you are. . . . Liveops Agent Portal And Liveops Nation Com Liveops Nation Login - eihowr.dixiesewing.com Virtual Call Center Services - Resources - Liveops We were getting rid of all of our on-premise servers and moving everything to the cloud, Myers reiterates. After all, says Myers, Okta is arguably the most successful application weve ever deployed. To accept cookies continue browsing as normal. Want to become a Liveops agent? Be a superhero sales agent with great earning potential. Liveops has been a great partner helping us to pass tough times with an outstanding level of flexibility, especially during the pandemic period. Still have questions? Onboarding is also simpler: new employees now receive login credentials and access to all the tools they need on their first day on the job. You dont necessarily have calls every minute, however, which makes the hourly rate suspect. Hard to get in contact with managers for help. Which equals no money! about the agent experience and application. Liveops Nation Login. which is why weve been helping companies like yours for over 20 years. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Sign an Independent Contractor Agreement. Need to plan around other commitments? Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. Login - LiveOps Inc. IT Support Mobile first. When someone leaves, they're deactivated. Reach out to us. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Live Nation | Okta Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. Collaboration tools are a huge part of us being successful, says Myers. Okta enables our employees to get to their applications wherever they are and enables a mobile workforce., Once Live Nation decided to implement Okta as its identity solution, the company was able to deploy the software quickly. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Login. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops Nation - Virtual contact center Community It means there are no open holes in our infrastructure., The IT team is no longer occupied with maintaining servers, running data centers, or answering endless password reset questions. Freedom. Liveops | Okta Best of Antivirus Software. Single Sign On. Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. Working at Liveops: 388 Reviews about Pay & Benefits - Indeed Our Offices. Support. You are paid the the talk/email minute when working so your pay for each day will vary. Enjoy the freedom of being your own boss. You don't necessarily have calls every . Login. See all features. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned needs. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. I still love it., I strongly recommend not working for this company. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. Want to become a Liveops agent? Guide customers through the claims process. View our background requirements here. Forgot Password Enter the email address associated with your account. Knowledge Base. Managing multiple systems, programs, and screens simultaneously. HSA and PPO Options National and Local Networks Retirement. The cons are being able to work in your own home. Improving Peoples Lives. We use cookies to improve your experience on our website. They love it because it does what it's supposed to do.. The world class support of Liveops and unparalleled access to world-renowned clients. Pass a self-funded background checkThis business expense (just $24.99) is required by our clients and is the responsibility of the applicant. As a lot of people in the company say: it just works. Every new employee is provided with the device of their choosing, Mac or PC, along with immediate access to Live Nations best of breed applications. Username or Email Password. Worker reviews of LiveOps fall into two categories people who love it for the flexibility; and people who hate it for the lack of reliable pay. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. Be the customer care voice of top brands, providing best-in-class service. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. I like feeling like Im helping people all from the comfort of home. The organization relies on Okta to provide streamlined, secure, and consistent access to all its appsensuring daily work can be done effectively anywhere, anytime, and on any device. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. Login. Earning potential. That meant finding an identity management solution that was easy to use and flexible, and one that integrated with a broad range of applications. Support. But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. Find Out How & Apply . Were all looking at the same data one version of truth consolidated in a single repository. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Okta offered Live Nation the ability to streamline access to all of its apps and tools, facilitate remote and mobile work, and simplify onboarding. Live Nation Entertainment (NYSE: LYV) is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Sponsorship. You can actually enable a person to get to an application through the Okta platform. Microsoft Edge Addons Onboarding employees has become much more efficient. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. We didn't have to put in cumbersome infrastructure, and we were up and running with Okta in a matter of days. When I started it, my team said, Youre crazy. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. No matter what industry, use case, or level of support you need, weve got you covered. Learn more about how Liveops virtual contact center solutions can scale your business. Browse case studies, customer service tips and other helpful resources for enterprises. Conducting inbound/outbound customer service calls. Sign In | WebCE Not sure which client opportunity (or opportunities!) Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Cons are having to provide your own equipment. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Ditch the paperwork and endless manual tasks. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Live Nation rebranded Okta as Backstage Pass and rolled it out to its entire workforce within four months. Existing Duo Security enrollments. Status. This means you can choose when, where, and how often to work! Moreover, the site demands that you have all sorts of equipment, which you supply yourself. Customers sometimes need to speak with a live agent. IT Support You are using an unsupported browser. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Click herefor technical info. ; During sign-in, the user may be prompted for additional verification depending on your app sign-on policy or settings in your Duo Security deployment. Login to track your existing support requests. Thats up to you. Sound: Must have a sound card installed and be equipped with speakers or headphones. Its a complicated environment for a new employee to navigate simplified by Okta Lifecycle Management. Avoid Recruiting Scams Join the revolution of the modern contact center! While entering a new year is often associated with self-reflection, its also an opportunity for businesses to take a step back, assess, and recalibrate, too. Live Nation wanted one secure point of entry to all apps so users could efficiently move between tools as required, without pausing to re-authenticate. I enjoy working with LiveOps because it allows me freedom to choose my work schedule. Liveops Agent Portal Okta - Explore Recent Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Browse case studies, customer service tips and other helpful resources for enterprises. Across the country. The amount of paper eliminated alone was a huge benefit. Enjoy the freedom and flexibility of being your own boss. Liveops Agent Okta Portal Forgot your password? The typical military family moves every two or three years. Hundreds of enterprises have trusted Liveops to improve their customer experience by leveraging our VirtualFlex platform that includes exceptional talent, award-winning distance learning platforms and top-ranking security standards. Build a thriving work-at-home business providing remote customer service for top brands. This includes listing Liveops as your employer on loan applications, government forms, or requests for employee-type benefits. Its why weve led the industry in virtual flex agent services for more than 20 years. Apply to be a Self-Employed Independent Contractor Agent with Liveops*. Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. Learn about Liveops Enterprise Solutions Click Here . Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. We use cookies to improve your experience on our website. Its a huge volume of work, and thats why Live Nation provides its people with best of breed collaboration, communication, and productivity tools. Notably, competitor WorkingSolutions operates with similar terms, but appears to have more clients and fewer unpaid minutes. A single portal that simplifies access and boosts productivity, Improved security posture with strong authentication and simplified user access, Reduced maintenance and infrastructure costs with cloud-based solutions, Efficient, fast onboarding of new employees, Facilitates communication and collaboration throughout the global workforce. Press & Media. I trust them and look forward to more cooperation and partnership in the future. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. The background check requires a $24.99 processing fee paid directly to our vendor. Copyright 2023 Okta. Different programs have different pay structures. I wish there was some type of base pay. Agents' Choice: Best Headset, Phone and Antivirus Software - Liveops The background check requires a $24.99 processing fee paid directly to our vendor. Go Further; Marketplace. LiveOps, meanwhile, requires you to pony up $25 to pay for your own background check, and get trained on your own time. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. One where youre provided with free warm leads? Help patients get the most out of treatment plans. For a fast-growing company like Live Nation, streamlined, secure onboarding is critical. Applicant Login - Join Liveops Opportunities What to Expect Resources About Apply Now Opportunities What to Expect Resources About Apply Now Copyright 2023 Liveops, Inc. All rights reserved. Live far from an urban center? Our technical teams worked with the support team from Okta Customer First to really come to grips with the product; from there the major rollout was four or five months afterwards.. Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC Want to become an Independent Liveops Agent. That syncs to Okta and then that person cannot access any applications. Keep contractors happy with accurate payments on time, every time. Remember me. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Careers at Liveops Copyright 2023 Liveops, Inc. All rights reserved. This means you can choose when, where, and how often to work! Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. If there are system issues, you will not get paid. Hello, Liveops. To find out more, read our Privacy Policy and Cookie Policy. This is critical, says Huckabay. Keith Myers, SVP Business Technology, Live Nation. He sees a role for Okta in all of it. Okta Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Earning potential. Privacy Policy Terms of Use Learn about Liveops Enterprise Solutions Click Here Browse case studies, customer service tips and other helpful resources for enterprises. My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. Employees embraced the change, easily adjusting to the single portal and enjoying a boost in productivity. But Live Nation is also a leader in the technology sphere, having recently moved its operations entirely to the cloud. They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. Login to know the status of the ticket. This was a tight category! Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Public Relations e-mail (press@liveops.com) Locations. ; The user selects the Duo Security option. Outspoken. Quickly assessing customer needs and providing sound solutions. You may also receive performance-based pay or other incentives. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); A quiet place to work online. Creatively solving problems. Your customers deserve the best at every touchpoint. When an IVR cant answer a customers question, the VirtualFlex platform delivers a live US-brand certified agent to help find a solution. Copyright 2023 Liveops, Inc. All rights reserved. Please enable it to improve your browsing experience. If youre anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops Okta. Login - Corporate Helpdesk Forgot password? Its all part of keeping Live Nation at the forefront of cutting-edge technologyand Okta will be a part of that journey, every step of the way. Not only did Okta offer Single Sign-On, but also the Okta Integration Network quickly and easily brought all applications and tools together under one umbrella.
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