Hiding negative complaints is only a Band-Aid. Merlex Auto Group in Arlington, VA | 171 Cars Available | Autotrader I called them. The manager of Ally financial told that now I owe money to Ally bank because they have already sent money to the dealership MerlexAutoGroup. Court documents are not available for this case. They lost 2 potential deals from qualified customers and any chance of repeat business or referrals. Little did I know, for him, it was a phone call away! Corporate Advocacy Business Remediation and Customer Satisfaction Program. Grace told me to contact Mike ASAP so I did. Merlex Auto Group Careers and Employment | Indeed.com Merlex Auto Group. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! The final on road price was 10K higher. There is no any information about the financing by Pentagon Credit Union. I got the vehicle at a great rate and as well the condition of the vehicle was in perfect condition I would recommend this place! BUT MIRACULOUSLY, HIS NAME IS ON MY CONTRACT AS THE PERSON WHO SOLD ME THE CAR. After everything with the vehicle checked out, I went to speak with the managers Walter and Alberto who made the process of purchase smoothly and quickly. He asked me what I wanted in a car and I showed him a video of the car I really wanted to see if he could get close to that. Gave me numbers on the phone. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Don't waste your time! International Association of Better Business Bureaus. This case was filed in Arlington County Courts, Arlington County General District Court located in James City, Virginia. REBUTTAL BOX Bait and switch tactics, not one car pictured I was interested in was available. Merlex did not have the vehicle we were interested in purchasing. Consumers eligible for the Litigation Class are those . I was scared that they will break my doors, windows and home stuff. As he spoke to me he was rudely carrying on other conversations and i wasnt sure when he was speaking to me or someone else. We purchased a car from MERLEX 2 Weeks ago! Each time, I was told someone just put a deposit down on that, They consistently and systematically advertise cars that they sold months ago showing a low price on the add to draw you in, once you are there, th, They have the best inventory of lux cars. Learn more about Birdeye, Trust Economy: Why Google and Birdeye Are Against Review Gating. The Purchase Documents set is thinner by 1/3. See if you can save on car insurance on KBB.com, Pre-qualify for a car loan with no credit score impact. 5 hours later I received a random text from a different sales rep asking how my test drive went. I was contacted, via e-mail once, and once only!!!! I have a video record of it and a witness. The contract legally bound you to the terms and conditions contained thereinyetyou didn't even bother to READ what you were agreeing to! United States. I will never ever go back to Merlex Auto group. It was approved. Communicates outside of dealer hours!! They definitely give you the star treatment here! 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Merlex Auto Group's headquarters are located at 1105 N Glebe Rd, Arlington, Virginia, 22201, United States What is Merlex Auto Group's phone number? How those businesses take care of those complaints is what separates good businesses from the rest. This time I decided to take to ******** dealer. Arrived about 15 minutes late - traffic - but called again 12:45 to warn I'd hit some traffic. Merlex Auto Group Sales Position. Bought a range rover. I visited dealership MerlexAutoGroup. The Merlex Auto Group Way. 2. Compare pay for popular roles and read about the team's work-life balance. Merlex Stucco Inc. has agreed to make home repairs to settle a class action lawsuit that alleged the company's stucco was defective or contained impurities that led to it having the appearance of rust. merlex auto group lawsuit Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. DO NOT PURCHASE A CAR FROM HERE! Used Merlex Auto Group for Sale (with Photos) - CarGurus Also, we saw that the employee of MerlexAutoGroup drove the car from the middle of the selling place to the side. Was clean and in great condition. I have no idea who it is. Vehicle listed- Price excludes Taxes, Tags, Processing and other fees. NEVER!!! High Quality Pre-Owned Vehicles in Arlington, VA, Visit us at: 1105 N Glebe Rd Arlington, VA 22201. Cases involving agreements to pay a specific amount of money (promissory notes, loan and credit card agreements, checks, etc. When I arrived 1hour and 20 minutes later of course NO auto and get this NO Jessie, first they told me Jessie was working with another buyer, then I was told there is no Jessie here. 1 mile away. (703) 214-3598. I got information about financing: Amount $20,263; 72 months, $328.99 monthly payment, 5.2% rate. I dealt with the GM, Walter. We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! 7. Merlex Auto Group | Used Dealership in Arlington, VA Its HIS car, not mine. It looked brand new being a used car and all of the customer service reps handled me very well. Used Lexus IS 250 for sale in Centreville, VA under $99,999 This was the most stressful experience I've ever had buying a car. Wondering if a report is missing? Save. Call no one call you back but before I bought car everybody from there company blowing my phone up. DO NOT TRUST RAY! This is IMPORTANT! We're looking for a results-driven Sales Representative to actively seek out and engage customer prospects and preferably bilingual English/Spanish to join our sales team. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Beat local competitors. 1105 N Glebe Road, Arlington, VA 22201. Mike seemed to have no recollection of our earlier conversation and the only thing he knew about the car was, "it's still here." BBB Business Profiles are provided solely to assist you in exercising your own best judgment. After speaking to the dealership the day before I was to go test drive the vehicle required when I got there I found out the vehicle had been sold the week before this is something that could have been told to me the day before instead of me wasting my time in the rain to find out this very poor customer service. 1105 N GLEBE RD, ARLINGTON, VA 22201. Merlex Auto Group Reviews, Ratings | Used Car Dealers near 1105 N Glebe He should not only have the vin immediately in front of him, but he should also have a list of the options so they could book it out correctly for the bank. He spent 75% of the time i was there with me. 1105 N Glebe Rd Arlington, VA 22201. Sales (571) 200-0879. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. View all hours. I drove far to get the vehicle I wanted. As a matter of policy, BBB does not endorse any product, service or business. That's the way you make sales and retain satisfied customers!!!!! Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator, Stephen Komorek API International Group Investigators, Matthew Paul Lee - World Wide Consulting Group, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional. Very responsive!! I returned home by my car. Unlawful and unprofessional. Great deal, I thought. File your review. February 2022 check engine light comes on again. Merlex gave me a great experience. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Poor professionalism from sales person I received, good selection of cars but also in poor condition (no gas, flat tires), unreasonable dealer fees. Dear Mr. Bill, FRAUD ALERT:. It took me 3 weeks to have them taking care of the brakes that I ending up paying a % out of pocket. All business will get complaints. In the original write up they said that the car ran perfectly. This was Thursday "WALTER", through text message, asked me to drop off so we can fix as soon as possible.. They told you where to sign, and you just blindly did just that and now you come here to cry and whine over what YOU got YOURSELF into! Ripoff Report has an exclusive license to this report. We analyze millions of used cars daily. Fast service. Almost half have been Mercedes and BMW's which is what we were looking at. 235 Reviews. Salesperson Zaki Hairat drove the new car to my house. That Friday, i noticed that their mechanic was extremely slow with coming up with a quote. Before leaving, Ray gave his number, stating "Any issues, just let me know! Easy, done. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. apparently, MERLEX ATTEMPTED TO GET LOANS ON TWO DIFFERENT VEHICLES THAT WE WERE UNAWARE OF! Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. ", He was the salesman. i brought it in the next day and showed Ramil. The saleman told us that they had the car for 140 days, had $2K in the car for detailing and oil changes, and would not honor the Truecar price I was sent, this after telling us how great the car was and that if we didn't buy it he would. Sadly, the first salesperson advised me that the vehicle was sold the next day. 2019 LAND ROVER RANGE ROVER SUPERCHARGED Shopper, They were pretty good with customer service and the car prices where average, Pretty good. Search job openings at Unique Auto Import. Browse Lexus IS 250 vehicles in Centreville, VA for sale on Cars.com, with prices under $99,999. Napleton Auto | Federal Trade Commission pay could be better. Boca Chica, Tierras Altas, Quebr Veraguas Boca Chica, Tierras Altas, Quebr Veraguas Chiriqui, Avimex Poisoning Livestock With Experimental Untested Poisonous Vaccines, Skeltons Lock and Key Skeltons Lock & Key Refused to refund for faulty key fob he sold me new. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. Two Classes of consumers are eligible to make claims in the Merlex stucco settlement. strict standards for business conduct. 235 Reviews. After the signing, the employee Sid took the Purchase Documents set to make a copy, and after that she returned it to me in a large yellow envelope. Arlington, VA 22201. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Copyright 1997-2023, Ripoff Report. Very informative. In response, our dealers have expanded the ways you can shop for a new or used car without leaving the safety and comfort of your home. How those businesses take care of those complaints is what separates good businesses from the rest. This is the best way to manage and repair your business reputation. Use the CARFAX search as one important tool, along with a vehicle inspection and test drive, to make a better decision about your next used car. Walii jumped out his car after blocking me in yelling "weve been looking for this car FOR WEEKS!". Dominate search results. I called "Mike" again to complain - was told in so many words "too bad we can do that" to which I responded that there are laws against this sort of bait and switch. Visit Dealer Website. we did all that was asked of us, hence the reason Ramil (owner) gave us the key! WE FINANCE EVERYBODY - Call Our Sales Department For More Information. Lebanon Missouri, carla sheila carrillo coz Lorena Zully Bullon Coz ida Mirella coz Bonilla They are Make me m San Juan de Lurigancho Lima, GEICO AUTO INSURANCE GEICO Auto Insurance Refuses to Honor their Policy Obligations Promptly Macon GA, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator NAACP, NAACP IMAGE AWARDS, Carol Alexander - Television + Streaming and Podcast Coordinator OF NAACP IMAGE AWARDS THIS COMPANY DOES NOT SUPPORT BLACK CREATORS! I get it that they have a number in mind but the market is going against them v-a-v value.they should seriously entertain "low ball" offers. Who's crazy enough to start this website? Ripoff Report | Merlex Auto Group Review - Arlington, VA I have text messages as proof!! Consumers want to see how a business took care of business. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. From this document I defined the total selling price for the car. There is a very scary word "balloon on the 3-rd page of the Buyer Contract. It may not be copied without the written permission of Ripoff Report. I did not check the completeness. I get to the dealership and the truck was not in the lot. The Federal Trade Commission and the State of Illinois are taking action against Napleton, a large, multistate auto dealer group based in Illinois, for sneaking illegal junk fees for unwanted "add-ons" onto customers' bills and for discriminating against Black consumers by charging them more for financing. Reviews. Sales. Merlex Auto Group Reviews - Arlington, VA | Cars.com #1 Luxury Auto Dealer in the Washington, DC Area! And the best part of all, documents in their CrowdSourced Library are FREE. Dont click on those slick Ads! He then told me to locate and contact the original dealer myself, to get the information, then he told me to get him the vin so he could look it up. GoooooooooooooooooooooooooooooooDdddffff. 3.4 (644 reviews) 1105 N Glebe Rd Arlington, VA 22201. He said no way. 1. if you can, stay away from these frauds! 1105 N GLEBE RD, ARLINGTON, VA 22201. Ford F150 was advertised at $24,277. 185 were here. Merlex Auto Group | Better Business Bureau Profile Should they have been honest? He knew nothing about the car so i should have known he knew nothing about anything else either. Server location. I got back to the house and discover that the truck price (according to the website) was now $28,966 - nearly $4,700 more than it was hours earlier. Come Jan2022 job reopened so I started to use car frequently. They outsource all of their work to Philippines who do not know the basics of the English language. Anyone from afar could see that the reason they were doing this was because we left a negative review. 40 minutes later I completed a fiancial form. that night, after bringing the car home, lights appeared on the dash! I said I was not pleased but sh-t happens. 72 Verified Reviews. 6. Directions. I called about the same car on three different days over the course of three weeks. Copyright 1997-2023, Ripoff Report. Upon finding out, I went to their mechanic to retrieve the car i put money down for 2 weeks ago. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife We were going to drive 2 hours together to see them. The case status is Other. Consumers want to see how a business took care of business. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. You are absolutely right that we should have done a better job of following up with you properly. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems.
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