There was a covid breakfast at no additional charge. So, in summary, I would say: Extortionate, poor service, unfriendly, but great location and we loved NYC and will be back but not to the Marriott Essex House. In hospitality, JW Marriott Team. Modern take on an American steakhouse serving up killer steaks and fresh seafood. Located on 57th Street at Sixth Avenue, two blocks from Central Park, the hotel puts you within walking distance or a quick subway, New York City is a bucket-list destination thats packed with sights and experiences. Discover genuine guest reviews for JW Marriott Essex House New York, in Manhattan neighborhood, along with the latest prices and availability - book now. So on our first morning, we requested 2 x teas and 1 x coffee from room service - How much? We still do have our Marriott platinum status. A historic Manhattan landmark and timeless Art-Deco classic, The Essex House, a JW Marriott Hotel, offers an unparalleled living experience. She assured me she would get it straight and email me confirmation of my refund. Providing the highest level of hospitality is our number one priority and Isincerely apologize for failing to meet your expectations. Getting around to the Central Park is few blocks away . This July was horrendous. maytef245, Thank you for taking the time to let us know about your experience while staying with us. I have been platinum with Marriott for about 10 years now & travel a lot both for work and leisure. . with the kids playground also conveniently directly opposite. I finally received that from them. Among the most famous is the Macys Thanksgiving Day Parade. We stayed for a few nights in a junior suite. For a five star hotel that charges on average $650/night this was by far the worst experience I have ever had, bar none. This was a Christmas present for us to celebrate a Wedding anniversary. Tourists also flock here during Thanksgiving, as several rooms have fantastic views of the Macys Thanksgiving Day Parade. Meanwhile, service is sorely lacking. Towels never showed. In Room Entertainment - 46-inch LCD TV, premium channels, and iPod dock. All products are independently selected by our writers and editors. We stayed at this hotel in January and had a great stay. The location is amazing! Bathroom small but functional. Even when open it is the worst breakfast I have ever had at a JW. Enjoy free WiFi, a full-service spa, and breakfast. No room service. Feb 15, 2023 fraserc907. Thats why hotels along the route are offering packages to allow, The Viceroy Room at the Viceroy Santa Monica; Los Angeles, CA 1. Own or manage this property? The Essex House is also one of New York's go-to luxury hotels for notable names. Subdued and quiet. We went inside to check in and waited about 30 minutes total for a valet to take our keys. We do luxury hotel service so much better in the UK. I have shared your feedback with the hotel leadership team to ensure they are aware of your unpleasant experience. We went to the front desk they gave us another room. There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. Taxes and fees that are shown are estimates only. Valet parking is available for USD 95 per day. Join us for signature brunch selections or after-hours drinks at the cocktail lounge. I enjoyed my short stay . Prices are the average nightly price provided by our partners and may not include all taxes and fees. Thank you for staying with us and for the feedback! The staff speaks multiple languages, including English, Spanish, French, German, Portuguese, and Arabic. Essex House told me that I booked the room on a AAA cash rate. SOUTHGATE Bar & Restaurant tempts guests with impressive views near Central Park South and delicious American dishes. Are there any historical sites close to JW Marriott Essex House New York? Book JW Marriott Essex House New York, New York City on Tripadvisor: See 2,366 traveler reviews, 1,095 candid photos, and great deals for JW Marriott Essex House New York, ranked #305 of 520 hotels in New York City and rated 4 of 5 at Tripadvisor. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Some are sleek and elegant, with marble finishes throughout and spacious counters, while others have more basic shower/tub combos with fabric curtains. For a NYC hotel, the rooms are substantial in size! Two hours go by and it's now 4:50 and still no email from Madelyn with my confirmation. Arrived and checked in and was sent to a room that . We, unfortunately, were using Marriott points and had a view of the inner shaft. This is the version of our website addressed to speakers of English in the United States. I swiped my credit card for the standard $150 security fee and proceeded to the room. The lobby, with its magnificently elaborate floral arrangements and marble columns, is grand, but still has some cozy nooks to lounge. This hotel has a great view of Central Park from almost any floor. We hope our outlets will be reopened in time for your next visit. Our exquisite JW Terrace Suite features a wraparound terrace that faces the Manhattan skyline. ~Belinda B/Suburban Chicago, Nice staff and pretty decorations but the facility needs an update and the rooms have erratic temperature systems with awful noises. The only other time I had that experience was at Ritz Carlton Cancun. We chose the hotel because it was close to our daughters new apartment. Soft, understated tans and browns add some visual space, which is particularly smart in the 300-square-foot entry-level units. Run run run away!! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Ideally located facing Central Park, minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and midtown NYC, our luxury Manhattan hotel caters to leisure and business travelers alike. JW Marriott Essex House 160 Central Park South New York, NY 10019 Condo in Central Park South 182 Units 42 Stories 1930 Built Sales listings: 14 active and 363 previous Rentals listings: 11 active and 676 previous Documents and Permits: 531 documents more about the building Price History Lock in the lowest price from these sites. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. There's an onsite 24-hour business center. This 4.5-star hotel is 0.6 mi (0.9 km) from Broadway and 0.6 mi (1 km) from Times Square. fraserc907, Thank you for taking the time to let us know about your experience while staying with us. Rooms with Macys Thanksgiving Day Parade views are available. Stay near iconic Central Park at the JW Marriott Essex House New York. My kids were delighted! Full American breakfast, fee from 47.00 USD, Open for lunch and dinner Dress code: Formal Phone: +1 212-371-7777, Open for dinner Dress code: Formal Phone: +1 212-823-9500, Open for breakfast, lunch and dinner Dress code: Casual Phone: +1 212-245-9800, Open for lunch and dinner Dress code: Formal Phone: +1 212-582-5100, Open for lunch and dinner Dress code: Casual Phone: +1 212-541-9000, Open for lunch and dinner Dress code: Casual Phone: +1 212-713-0015, Open for dinner Dress code: Jacket Phone: +1 212-288-0033, 1996 2023 Marriott International, Inc. All rights reserved. Modern take on an American steakhouse serving up killer steaks and fresh seafood. Lobby and common areas are very nice. JW Marriott Essex House New York. I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. It's directly across from Central Park and offers some amazing views, if you're lucky enough to get an outside facing room. JW Marriott Essex House 160 Central Park S, New York, NY 10019 Units 12 Agent listings 0 Other listings $949,000 1 bd | 2 ba | 850 sqft For sale - Unit 1029 Listing by: Brown Harris Stevens $1,049,000 1 bd | 1 ba | 740 sqft For sale - Unit 1020 Listing by: Oxford Property Group $1,049,000 1 bd | 1 ba | 705 sqft For sale - Unit 1151 Late 4PM checkout? The property's past inspired its present industrial-chic design, and small details such as decorative milliner's tools pay homage to the, The 618-room Stewart Hotel offers great beds with a six-choice pillow menu, a top-notch fitness center, Aveda bath products, in-room kitchens, and David Rockwell design (a $24 million renovation was completed in 2011). Location is excellent with easy access to subway and Central Park. I have shared your experience with our team. JW Marriott Essex House New York. Kamilla.More. You should pay a bit extra and to have a view of the park. HotelsCombined considers JW Marriott Essex House New York to be a good deal if you're looking to stay at a 5 stars hotel in New York. One of the friendliest hotels we have ever stayed in! It features spa services, a 24-hour fitness center and rooms with custom designed furniture. Executive lounge was the most bare I have ever seen at a Marriott. We decided just to ignore it and proceed about our stay anyways. Directly opposite the hotel is Central Park,. FACT OR FAKEOUT? What are some of the property amenities at JW Marriott Essex House New York? American grill specializing in seafood hosting live music nightly. Food and Beverages - Room service (limited) and minibar (fees may apply). Not worth the $$$ at all! Boasting sweeping Central Park views, this lavish two-bedroom suite offers all the comforts of a residential Manhattan apartment. The upgrade was very much appreciated Bellman Mr Q was very helpful and courteous Felix at the reception was professional.Its nice to meet Madeline . Renovated in 2017, JW Marriott Essex House New York offers a full-service spa, a 24-hour gym, and free WiFi in public areas. The customer service here is exceptional!!! Beautiful and clean. Retail is sparse on these park blocks, so there's very little indigenous street life; virtually everyone you'll see there will have a camera hanging around their neck. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. The Staff was extremely professional, cordial and accommodating. Unlock Member Rates! Dinner. Taxes and fees that are shown are estimates only. & Great conversation This property always exceeded my expectations . It's a great option near the Javits Center or Madison Square Garden;, A modern boutique hotel with mid-century inflections, the 208-room Quin has all the amenities and attributes for a luxury Midtown Manhattan stay. In fact, one towel was actually fraying.--Definitely avoid the restaurant!!! The hotel also offers Internet TV with high-speed access to Netflix, HuluPlus, YouTube and Pandora. But if you are a JM Marriott and charging $500+ per night then I expect a nicer property and full amenities. No room services, no fridge in room, not even a tea kettle. My wife and I wanted to attend mass our first morning there at a nearby RC church. The restaurant was open limited hours with limited food. There was no staff for the front desk, with one person and 30 people trying to check in. There's fine dining, a late night menu and room service to keep you fully fueled, as well as PRIMP spa to ensure there's enough relaxation versus city-hustle-and-bustle busyness. There are similar hotels available. Here, there was nothing more than stale bagels and luke warm 'hot' food every day! Exclusive direct offer includes a discount and free breakfast! Of course, the location is just superb, and everyone we met at the hotel was very helpful and friendly and made us feel welcome. Enjoy light fare from our late night menu. Our recently reimagined hotel rooms and family suites boast Art Deco designs, smart technology, connecting rooms and luxury amenities such as plush bedding, marble bathrooms and views of NYC. Food was "pretty good" but not nearly worth $36 for a burger with bacon or $31 for a modest salad serving with four medium size grilled shrimp or $30+ for a pasta dish. There are nine subway lines within two blocks of the hotel, which makes getting to other sights farther afield -- including Grand Central Terminal, the Empire State Building, and Brooklyn Bridge easy, fast, and cheap. Dinner. Located 3.4 mi (5.5 km) from the airport, JW Marriott Essex House New York offers a great location, putting you within just a 10-minute walk of Central Park and Broadway. In hospitality, JW Marriott Team, I cannot stress enough how bad my expierence with this hotel was. This July was horrendous. No surprise that that never happened. We arrived late at night and in fact it was 3am UK time - the checkin was abrupt and unsympathetic. I guess I expected an upgrade to a full view of the park. In hospitality,JW Marriott Team, This is the version of our website addressed to speakers of English in the United States. Too many better options. I would say my expectations are high. The menu offers a variety of specialty crafted tastes and flavors derived from locally sourced ingredients. Breakfast What?!! Settle into a seat near a cozy fireplace and take in the view of Central Park from our floor-to-ceiling windows. A computer station is on site and WiFi is free in public spaces. JW Marriott Essex House New York elevates your dining experience in Midtown Manhattan. I got to be woken by the prior guest's alarm set at 5:30 a.m. Contact accommodation for availability. Settle into a seat near a cozy fireplace and take in the view of Central Park from our floor-to-ceiling windows. We weren't expecting an upgrade but it would have been nice and the hotel didn't see busy at all to be honest. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Our room was in the back and was very quiet. New York City, New York 10019. And on the third floor, celebrity political pollsterMark Pennwas waiting by the elevator during our visit. I cant begin to describe the horrible nature of our recent stay at this hotel. Without actually saying No, no, f*ck off, the entire hotel staff have done an exceptional job of conveying that exact message.In terms of the room, I understand the premium in New York, but even then the room is small and mediocrely furnished. However, only suites have coffeemakers (free coffee is available in the lobby), and both internet access and safes are an extra charge. Please see our partners for more details. But the most gracious reception I ever met was Hanna , very sweet and accommodating. We will definitely be back! Marriott Proprietary Information. Check-in was quick and pleasant. Ask 171peggyb about JW Marriott Essex House New York, Worst five star hotel experience ever, bar none, Ask humblehedonist about JW Marriott Essex House New York, Ask Thomas L about JW Marriott Essex House New York, Ask NycVen13 about JW Marriott Essex House New York. Additional luxuries include a convenient powder room, an in-unit Bosch washer/dryer, and INNCOM by Honeywell system to control the temperature and lighting. We were given a room after a long flight that had been flooded the night before. I was VERY surprised to see this room had a shower curtain not even glass paneling for the shower. As of this. Bad decision on our part to eat there. 5th Avenue and all the great shops are also walking distance, along with some of the great restaurants such as Sara Beths and Serendipity 3. The JW Marriott Essex House features a total of 17,544 square feet of meeting space across 14 different meeting rooms. However, all suites feature sofa beds for two additional guests. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. There was no staff for the front desk, with one person and 30 people trying to check in. Get inspiration and plan your next getaway. For a NYC hotel, the rooms are substantial in size! Indulge in luxury with a stay in our Central Park Terrace Suite, featuring Art Deco-inspired dcor and a spacious terrace with stunning views of Central Park. The classic New York luxury of the JW Marriott Essex House evokes a more glamorous time, when men wore hats and women wore gloves. Did not try the dining options but lots of great nearby restaurants, Roc_OnVaca, Thank you for taking the time to let us know about your experience while staying with us. The temperature would not go above 63. Do not park at the hotel. I then had to call Essex House AGAIN and speak to someone in Accounting and ask that the email showing the refund be sent to me immediately. I am sorry if this was missed during the booking of your reservation, we try to be as transparent as possible since we understand how important these amenities are to our most valued travelers. . Our late-night menu of light snacks is designed for unwinding. Great surrounding restaurants, fashion houses/venues, entertainment, sightseeing spots/landmarks. For business travel they have everything you need: good lighting, good outlets, good place to work.I was fortunate to stay in a higher floor, which I would recommend because the lower floors can be noisy. The menu at DANIEL is a symphony of the seasons, inspired by the traditions of French culinary heritage. Treat yourself to SOUTHGATE Bar and Restaurant for on-site dining and mouthwatering American cuisine. We were led to believe this was a luxury hotel?! I assured her it was not and that I, again, had proof of that. I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. one day well be back to this stunning hotel! COVID update: JW Marriott Essex House New York has updated their hours and services. However, snagging a prime spot along the parade route can require waking up incredibly early in the morning and jostling with thousands of others for space. This hotel was perfect - super friendly staff, loved being located right across the street from Central Park and close to 5th avenue (window) shopping! The Executive Lounge offers an array of freebies, including continental breakfast, evening hors doeuvres, and all-day non-alcoholic beverages. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The hotel offers a distinctive collection of premiere suite accommodations, including the JW Terrace Suite, Central Park Terrace Suite, and Presidential Suite. Wi-Fi is only free in the lobby and other public areas. the, Julie S. said: We had the most amazing stay at the Nellie! Use Spot Hero app to park at countless nearby lots for a fraction of williamsR4048FB, Thank you for taking the time to let us know about your experience while staying with us. Which popular attractions are close to JW Marriott Essex House New York? More options nearby Dining services Local restaurant dinner delivery Room service Sundry/Convenience store Breakfast Full American breakfast, fee from 47.00 USD Steakhouse, 0.3 KM Quality Meats Open for lunch and dinner Dress code: Formal Phone: +1 212-371-7777 JW Marriott Essex House has been classified as a New York Historical Hotel since 1931. From the customer service to the set up to the, Adriana P. said: Where do I begin? Then Essex House tried to tell me I booked the entire thing on points. Bathrooms are clean and come stocked with Aromatherapy Associates toiletries, but the design style varies between rooms. There was a king size bed with a leather clad bed-head plus an ottoman at the foot of the bed. We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. Stay way. The restaurant was open limited hours with limited food. Furthermore condo owners are offered benefits at all JW Brand Hotels and Resorts worldwide as an exclusive offer from Marriott, the building's . Our guests praise the helpful staff in our reviews. Near Rockefeller CenterMake yourself at home in one of the 528 air-conditioned rooms featuring . As the heart of Midtown Manhattan, our penthouse-style suites and its Central Park and city views will take your breath away. the location is beyond fabulous. JW Marriott Essex House New York offers a collection of luxury hotel suites with exquisite Art Deco design, unique furniture and terraces of views of Central Park and Manhattan. Easy grab and go for all the guest at their Club Lounge. JW Marriott Essex House New York 160 Central Park South, New York, New York, USA, 10019 Tel: +1 212-247-0300 LaGuardia Airport Distance from Property: 10.3 Miles Phone Number: +1 718-533-3400 Visit Website Alternate Airport Transportation Go Airline NYC John F Kennedy International Airport By proceeding, you agree to our Privacy Policy and Terms of Use. Rooms are nicer than they used to be, but nothing special. JW Marriott Essex House New York 2,351 reviews #304 of 515 hotels in New York City Save Share 160 Central Park South, New York City, NY 10019 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! JMM's Essex House is a "tired" looking property, and for this brand to not have any restaurant or room service is unacceptable in my scoring. We still do have our Marriott platinum status. When I travel to NY, occasionally the pricing at the Essex House is within company policy. Disclaimer: This content was accurate at the time the hotel was reviewed. Pre pandemic we traveled extensively. The iconic, 528-room JW Marriott Essex House New York is a luxury hotel located right across the street from the southern edge of Central Park. The room was very clean and well kept, on the high floor, facing Central Park - thanks a lot to hotel team for this little new years gift! Some guests have reported some maintenance issues in units that were not fully renovated in 2017, including peeling wallpaper and water damage. Requested a higher floor with a view months ago and we got a 3rd floor room with a view of a rooftop. Internet - WiFi and wired Internet access . Ask KS12-Chicago about JW Marriott Essex House New York, Ask portlandmom12 about JW Marriott Essex House New York, Ask Sigler4267 about JW Marriott Essex House New York, Ask onobed about JW Marriott Essex House New York, Ask betterthanMichelin about JW Marriott Essex House New York. Thanks JWMEH! Thank you very much to Laura Burton ( Resident Manager) of JW Essex House in Central Park New York City and Madeline Vargas, Executive Assistant it was an amazing stay at our beautiful suite . Treat yourself to SOUTHGATE Bar & Restaurant for on-site dining and mouthwatering American cuisine. The room was the typical tiny NYC size. Review of JW Marriott Essex House New York Reviewed May 22, 2019 We stayed for 4 nights as Platinum level guests. Bed Type and Features - Memory foam bed, a down duvet, a pillow menu, and bed sheets . JW Marriott Essex House hosted the CNN Heroes stay, and fortunately my stay as well. Having lived in New York it was great being back as a tourist and staying here. Is parking available at JW Marriott Essex House New York? In hospitality, JW Marriott Team. No problem. The heavily touristed crosstown street it sits on, Central Park South, is a mix of high-rise hotels and high-end apartment buildings. ft. Pre pandemic we traveled extensively. In New York, the average nightly rate for 5 stars hotels is $1,131. Are pets allowed at JW Marriott Essex House New York? I try to respond to the email to inform them and, shocker, mail to that account is undeliverable. The room was spacious for New York and had the look of faded luxury. Weighing the pro's and cons, the pro's greatly great points greatly overcome the complaints. Most of the hotels 528 rooms and suites underwent full renovations in 2017-18. Dinner.