why did depop limited charge me

Scammers have continued to plague many online services through the pandemic. It has also only made headway in the Australia, Italy, the UK and US, with the last two countries responsible for about 70% of downloads in 2020 and 2021. Rather Depop shipping is included in the price depends on the individual seller. Getting paid on Depop is very easy. hi i went to my bank and told them i would like a charge back from the account holderthe seller gave me on depop message service, i then called action fraud police and got a crime number depop support team are total useless, my son have reported this seller 3 times my daughter have also reported this seller, and so have 2 other people that have depop accounts, as far as i am concern it was not a gift payment the bank details were given to me to buy a item from depop, this account holder should be made responsible to refund my money they have required money through deception. If you are thinking about selling on Depop, coming across a payment issue with Paypal can be extremely frustrating. Please search the subreddit before posting to see if the topic has already been discussed. Follow these six shopping tips to become a savvier shopper, save yourself money, and limit your environmental impact. Rewriting the rules and succeeding on their own terms these are the people who power Depop, and supporting them is our top priority. Can pre-loved clothes make fast fashion sustainable? Theres no need to buy high-end photography equipment to takegreat product photos. Communication is key with your buyer to let them know what's going on and that you will have to wait to ship their package until the payment is cleared. Here are a few tips to keep in mind when shipping with Depop Internationally with USPS, 1. Apr-22-2015 12:43 PM. As a general rule, its best to offer free shipping promotions on lightweight items like dresses or shirts but to avoid it on heavier things such as shoes or winter coats. I know it's negligible but if what's the reason that this happened. Gabbysheidy. Then disclose the condition, the size, and the measurements of the model, and mention if youre offering free shipping (this can be a selling point, but if you plan to charge for shipping, Sky says not to advertise it, as shipping costs can discourage potential buyers from even taking a look). Repeated violations will result in a ban. Congratulations! We would stay away from doing something like this it is risky for both your Depop account and your payment. After realising that Depop needed a selling function, Simon re-envisioned the app as a marketplace and a mobile space where you can see what your friends and the people youre inspired by are liking, buying and selling. She recommends following the same format for each listing: Write your description first and include as many keywords as possible. Anything from plain tees to one-of-a-kind clothing has a placeyou just have to find your audience. Depop is the community-powered fashion ecosystem thats kinder on the planet and kinder to people. Were not going to just show you how to start selling on Depop; well also share some helpful selling tips with you and information about Depop fees, the shipment process, and much more. Also, theres a PayPal transaction fee of 2.9% + $0.30 in the USA and 2.9% + 0.30 in the UK. It entailed succinctly describing each piece of clothing, something Id had ample practice doing. Below is a simple chart that shows how it works. Depop offers free shipping at different times throughout the year. When you are linking your bank account, keep in mind it may take a couple of days for them and the bank to do a small trial deposit for verification. Also they're charging me for shipping even if I put buyer pays for shipping? The BBC is not responsible for the content of external sites. Follow these common, helpful tips to writing effective product descriptions: Implement these tips while writing your description to optimize your listing pages for more sales. Also PayPal takes a small fee the same as the depop transaction fee but PayPal takes that fee directly depop does it when they send the money in ur account. by Stiletto Socialite | Jun 16, 2019 | Depop, Last Updated on November 7, 2021 by Stiletto Socialite. However, using Poshmark comes with high seller fees. It's a pain, I hate PayPal payments. Whenever it happens its a nice surprise and a good boost of sales especially with selling bundles. Test out different poses. And what is depop limited? They will email you once an agent is available so make sure to have your email notification on. The item I sold was 30$ and they taken 13$ out of the sale lol. As of January 22, 2023, USPS Regional Boxes were discontinued. Creating unique looks, new trends and making new from old. Others have received a faster response from reaching out to Depops Twitter account as well. So, to avoid refunds, always describe your items fully in your product description. This is a place where anyone should feel safe to show up as their full selves and feel good about the style choices they make. Or will it take it from me the moment I put more money in my bank account? Follow these steps when you want to create a Depop listing. 28 days We are compensated for referring traffic and business to Amazon and other companies linked to on this site. First Class International Shipping is usually up to 4 lbs, after that you move into the priority category which can be a huge jump in pricing, 3. I prefer Depop Payments when buyers purchase my clothes, but once in a while they would use Paypal. Shipping rates have gone up in the past and I have not noticed a decrease in sales but the closer a package (more than 50% of my shop items need a priority label) gets over the $10 mark the scarier it gets for charging for shipping because that is a big chunk of shipping costs for some customers to swallow. I dont really dont do counter service anymore these days I drop all my packages at dropbox and I have never had a return for a Depop package because the label says 8 ozs and the item I shipped was over (8 ozs). So here is your guide to Paypal payment issues you may run into with Depop, what you need to do and how to prevent it from happening in the future. While a Vice investigation first highlighted the problem in May, there is now evidence that account logins are being sold across multiple dark web "marketplaces". One was charged 0.06 more than the other for the fee. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. Recently I got the first person that paid with the PayPal button. If your recipient paid to receive your package and it doesn't seem right, please chat with our customer support. Read about our approach to external linking. However, once a sale is made, Depop instantly collects 10% of the total transaction amount, plus the shipping cost. Include product keywords to optimize for search so that people will find your listing. The phone did not arrive after 2 days even though the seller said they'd send it next day-delivery, and upon trying to message them to ask for the tracking number, they had deleted the item listing AND their account altogether making them unreachable. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. The fee will be taken from your connected PayPal account or the card you are using on your Depop account. They are entrepreneurs, pushing fashion forward in so many different ways. In fact, shipping on your own tends to be cheaper for most clothing items. If you continue to use this site we will assume that you are happy with it. For example, if you have an item that costs: $25, but you offer free shipping for a $4.75 label this is how it will work: Item Price: $25. screenshot of the completed refund in your PayPal account) You can refund your buyer directly from your PayPal account (via . Step 2: Enter the 6-digit code sent by Depop to your phone number. Repeated violations will result in a ban. have an item that costs: $25, but you offer free shipping for a $4.75 label Can anyone help me? For reference, my first three sales on Depop were temporarily on hold. Thats it, youve completed the first step! We, TechCrunch, are part of the Yahoo family of brands. A week later they have opened a dispute saying this was an unauthorised payment? Inspiration arrived during a visit to a friends apartment. Sorry for the massive post but I'm panicking a lot, 300 is a lot for a student to get scammed out of!! With an effective product description, you can convince the customer to click the Buy now button. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. However, with Depop it doesnt matter what the distance is, all that matters is that if the item is under 2 lbs you will get a priority label and then you can ship domestically within the United States. I sold 2 of the exact same things for the same price to different people. If you contact Paypal first and everything looks fine on their end, they will tell you to contact Depop anyways. This is not just Etsy's biggest acquisition to date by some margin it's made seven other . For example: if i have a shirt that i sell for $10 (free ship) and a buyer pays with Depop Payments, my take home would be $9 because of the fees. Connect your Depop account to the Paypal account you will be using. Yes, USPS Regional Boxes Are Discontinued. but I'm can't seem to upload them to the claim. If you want to sell online, whether its on Depop or any other marketplace, but dont have the inventory, then you can still sell! I have screenshots of all the messages sent between me and the seller, as well as screenshots of their deleted account etc. The USPS international shipping calculator can help you gauge your pricing. While there are many online marketplaces, Depop is probably one of the easiest to use, making it simple to start selling items right away without any long-form verification. This is because they consider brand new accounts selling as a risky transaction. BUT if i sell the same $10 shirt (free ship) and a buyer pays with Paypal, my take home ends up being around $7 because i get charged from the fees AND Depop Limited, The example above is not an actual transaction , i just wanted to simplify what has been going on with my purchases. this is how it will work: Please note, that the PayPal fee is NOT included in the $17.75 total in the example. "We will continue to remind our community about the importance of account security and updating their passwords.". Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. Then, edit photos online into square sizes with a free online designing tool like Canva or its premium version Canva Pro and upload them in your listing. Unlike Etsy, Depop does not charge listing fees. Social networks are also a little more risky, because unlike eBay or Poshmark, they offer no protections to prevent fraud. If you, as the seller, agree to the refund, then you will give the refund to the customer. Dont forget when shipping that your box size cannot be over 108 inches in length and girth combined. Once your payment has been released by Paypal, you have the option to claim the balance or leave it with PayPal to use for purchases.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-box-4','ezslot_4',124,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-box-4-0'); Keep in mind though that every once in a while, PayPal may still hold your funds, even if you have been selling with them for months or years. Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). Ready to get started? We have sold on other platforms where the buyer asked to cancel the order but Paypal does not refund seller fees. Just make sure to do your diligence and follow all the steps required by Paypal. It's such a widespread problem now.". Step 2: Add a photo/logo that represents your brand and tap on Next. Make sure to check out the International USPS shipping guide for more details. Finding the right balance to marry shipping with product pricing and still make a profit will end up being a preference thing for most sellers. The Depop fee will come off the total so keep that in mind for lower priced items it may come into your profit margin if you are not careful. Also the Depop limited DOES NOT charge me monthly/regularly, it only shows up EVERY TIME someone buys my clothes through Paypal. "The fact that this has been going on for monthsis unacceptable. Why Etsy dropped $1.6 billion on Depop. Check that you are not accidentally logged on to another account if you are using multiple devices. She then received a message from a stranger on Instagram, alerting her to the fact that her account had been taken over by a scammer advertising Apple AirPod headphones for 50. The way you optimize your listing pages can have a huge impact on your sales, so follow these best practices for adding listings to your Depop store. Both in the U.S. and both depop payments. Its easy to build a community of people with similar tastes and interests that overlap beyond fashion and style. Its a marketplace that allows space for personal expression, culture, and communityone that Short has successfully tapped into and subsequently helps drive her sales. Creating unique looks, new trends and making new from old. Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). It's obvious why Depop is popular among young people. One "have a go" method called "credential stuffing" involves using automated tools to repeatedly log into accounts, entering usernames and password information previously exposed from data breaches of other popular online services. When it comes to shopping online for secondhand stuff, even on sites that have buyer and seller protections, the onus largely falls on you to protect yourself. In 2021, Depop was acquired by Etsy for $1.6 billion. Your PayPal account is connected to your Depop account. By selling print-on-demand products, you wont need to have an inventory in stock. First, I needed to choose a platform. Step 3: Write a bio about your shop and what youre selling and tap on Next. New Community Member. That means if you click and purchase from this link I have and/or may receive a small commission. So I'm somewhat new at selling on depop, I've only sold a couple of items but all those times it went smoothly because they used depop payments. In some ways, Etsy shares a lot of DNA with the Depop community . "The accounts are being compromised and that definitely is concerning," Ms Rowley says. In this article, weve shared many important things you must know before selling on Depop. Learn More. Most of the clothes for sale on the app are not luxury brands with three dollar signs attached to them. it was a big hot mess!! Depop fee + taxes + shipping (if you use ship with depop). Link to your social media account and tap on Next. It's a pain, I hate PayPal payments. Simply take four photos of your item in natural sunlight to make a huge improvement on the quality of your images. Thats it, youve successfully listed your first item on Depop! This charge will be taken directly from your PayPal account or the card you are using for payments before the remainder of the money you have made is paid to you. In fact, you dont have to do anything whenever you make a sale, the money is sent to your PayPal account that youve already connected to your Depop account. In June . It should have no effect on the deliverability of your packages. To connect your PayPal account to Depop, follow these steps: Step 1: Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. If at any point you have to give a refund to the buyer, heres how the refund process works on Depop sellers. Overall, I have found the overwhelming majority of post office workers are very helpful and can help gain insight into how to process items in the most economical way possible. Definitely gonna start telling people depop payments only. Payment issues with Paypal and Depop can happen to anyone. It can sometimes take all the money in the bank just to get started, and you may not see any returns for a while. A year after that, my first job out of college happened to be a copywriter position for an online luxury-fashion retailer. You keep hearing of how important Depop packaging is, but you may wonder how far, Are you trying to make a decision if eBay vs Depop is the right place, Selling on Depop and trying to get started in the reselling game can be a. Test out different poses. Communication is key with your buyer to let them know whats going on and that you will have to wait to ship their package until the payment is cleared. 1. Given the volume of compromised accounts for sale, the horse has already bolted," he added. For some users, trust in the company has been dented. When Amelia Strike, 21, was logged out of her Depop social shopping app account in October, nothing seemed out of the ordinary. Also remember, PayPal fees! authenticate users, apply security measures, and prevent spam and abuse, and, display personalised ads and content based on interest profiles, measure the effectiveness of personalised ads and content, and, develop and improve our products and services. Step 2: Tap on the Setting icon from the top right side of the screen. It also shows up in my PayPal activity, So what's gonna happen? This is normal if you are new to selling to establish that you are a trustworthy seller. So here is my tip when dealing with postal office workers be kind, courteous, respectful, even when they are not. 5. As a part-time Depop seller, I have to streamline my activities and anything that cuts a step out or makes me more efficient is saving me money in the long run. If you're looking to ship using USPS Regional boxes, you will no longer have the option to send them at Regional Rates. Add a photo/logo that represents your brand and tap on Next. Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. If you are a new seller to Depop, you may be wondering why the payment is not in your Paypal account. Find out more about how we use your personal data in our privacy policy and cookie policy. New Depop sellers often make the mistake of offering promotions without knowing how much it will cost them. If you want extra proof just take a quick video on your phone as your proof until tracking is updated in the app and/or the package is successfully delivered then delete the video. Step 2: Once youre logged in, click on Sell from the top right side. Pirate Ship doesn't have any control over this process. Write a bio about your shop and what youre selling and tap on Next. Why do Depop charge 10%? The free shipping for U.S. sellers is for domestic shipping only, no international shipping. From Facebook Marketplace to Buy Nothing groups, searching for pre-owned kid stuff online can be a great way to save moneyand get to know your neighbors. Even as Depops rates have increased the same would be for me as an individual because I would be shipping as an individual from USPS and would not be privy to any commercial pricing that Depop has. I also received an email from Paypal a receipt of fees paid to Depop. Please note, with USPS, as with any business there may be inconsistencies as to how information is disseminated and how individual employees carry out actions. I struggled to find things to do that would get me out of my tiny apartment without sucking my wallet dry. When they updated to extra-small I didnt bother to go back to update my older listings. Pricing is another important aspect when it comes to selling. Created 19 August 2016 Delivered 24 August 2016 Heres the step-by-step process to start selling on Depop: The first step is going to create an account on Depop. We actually update the tracking information on both Paypal and Depop. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. Try modeling the clothes you want to sell. You lost any seller protection by sending to another address than the paypal registered address of the buyer. So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. This happens to me sporadically throughout the year. Fiona Short, Depop seller, phone interview, September 24, 2020 You can certainly ship on your own. Describing your items completely in your product description doesnt just make you a trustworthy seller, but it also helps you to avoid refunds. I am a bot, and this action was performed automatically. By browsing this website, you consent to the use of cookies. Emily Goold, 21, a journalism student in Tewkesbury, was scared when her account was hacked and a fraudster posted a listing for a 350 jacket. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. link to Yes, USPS Regional Boxes Are Discontinued, link to How To Pack & Ship An Xbox (With Pictures). That's so bad, the other person must know exactly what they have done. Fill out the basic details and then click on Next. I'm getting sent money later and I'm really not trying to get depop to take that if it'll just automatically take it from my account. can someone explain why I was charged $13? Music. This may result in giving a refund to the buyer. You must personally design, source and purchase the items you intend to sell to determine quality and standards of your supplier. Sky warns: "Don't let your photo be more distracting than the product you're selling.".

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