Friday 11am - 7pm. And the prices you got to be kitten me!! Our current restrictions are: We cannot ship these exotic leathers outside the U.S.: American Alligator, Anteater (Pangolin), Antelope, Caiman, Crocodile, Deer, Elk, Frog, Hippo, Kangaroo, Lizard, Moose, Ostrich, Sea Turtle, Shark, Stingray, Toad, We cannot ship certain materials to California and outside the U.S. including: Elephant, Python, Cobra and Western Rattlesnake. For security reasons, we keep a separate database to store web registrations. Accordingly, per California law, we provide a way for you to opt out if you do not want us to share your information in this manner. Pet Supplies Plus has everything that a pet parent will ever need! Nauturalize your FW tank with Live Plants Plants form beginer to expert and all levels in between. A keycode is an alpha-numeric code (ABC12345) used to apply a specific offer to your order. (2023 Updated), How Late Does DoorDash Deliver? Sierra Fish & Pets was originally opened in 1972 under the previous name . You will need to check to see if your fish is breathing. To receive a refund or exchange, items must be returned in original condition within 40 days of your order date when purchased online (including items shipped to a store) or 30 days if purchased in store. USE OF THIS SITE CONSTITUTES ACCEPTANCE OF OUR TERMS OF USE AND PRIVACY POLICY. You will need to improve the quality of your water and make sure it is ideal for the fish you want before you can buy new fish and add them to the tank. You can hope a PetSmart refund takes an average of 5 days to process so that you receive your money in the form of a cash deposit into your bank account. Cats up for adoption fee come with: Vet check, worming treatment, flea treatment first set of shots. If your order is shipped in multiple packages, you will receive separate charges on your credit card for the contents of each package. The best way to get it into the store without causing any harm is by putting it into a container with the fish tank water in it. Faqs from Sierra: Celebrating 30 Years Of Exploring. You will be credited for the same price you paid for the fish. To ensure your satisfaction, please remove all packaging material immediately upon arrival, and inspect for damage prior to signing acceptance form from carrier. However, it is not guaranteed that all stores will accept the return. Keep them heated correctly with heat pads, and temperature/humidity gauges. To bring a dead fish back to PetSmart, put the fishs body in a safe box first. We have a complete aquarium service team that offers design, installation, and maintenance services for your home or office. Can I Return Fish To PetSmart? (10 Reasons), Why Is Waffle House So Expensive? These are Petsmart, Petco and Pet Supplies Plus. Get any bird the correct bird foods or treat stick. It would be wise to try to decrease the amount of time the fish spends in the fish tank by returning it directly to PetSmart. We will process your return or exchange after it arrives. Get Sierra Fish & Pets can be contacted at (425) 226-3215. If you buy a fish from PetSmart and it passes away, you can return it within 14 days of the purchase date as long as you have the receipt. If your fish starts to show signs of being sick or doesnt act right, you can return it to PetSmart. The helpful staff there will ensure that all fish remains are removed from the aquarium, free of charge. In some situations, damaged merchandise may need to be shipped back to us. If you dont have a container, you can use a plastic bag. Your email address will not be published. For retail store purchases: You can bring the item you are returning directly to any register at the front of the store with your receipt. During this time, you can exchange the fish or request a refund for the value of the fish. If you adopt a new animal but cant care for it after a while, return it to the PetSmart store. PetSmart fish return policy will give consumers two weeks from the date of purchase to swap or return their purchased fish for a refund beginning February 11, 2021. Yes, you can. Here are the pictures of our most recent kittens up for adoption. Contact a Customer Service Representative prior to returning any merchandise to That Fish Place - That Pet Place. If you think your fish may have died or gotten sick because of your water quality, it is a good idea to bring in a sample with the fish you wish to return. However, like humans, it is important to remember that pets sometimes have health problems. The customer will be contacted before any restocking fee is assessed in order to give the customer the option of approving the restocking fee or having the product returned to the customer. (10 Reasons), Why Is McDonalds So Expensive? They may even be able to print off a copy of the receipt. SAVE $10 off $100 with Code: . (2023 Updated), Why Is Chilean Sea Bass So Expensive? Attn: Returns In case of any changes in the products or services of the companies, all the information below is supposed to change at any time. But you dont have to worry about that now. If youve exceeded the 14-day period, you may still get a return, but that will depend from case to case. PetSmart does allow you to exchange fish. Whether you have your first cute little kitten or have a house full of cats. Bring the world of aquariums to your home with our selection of aquariums supplies and fish tanks. If you are outside of your return window and you dont want your fish, you may still be able to return it to PetSmart, but they will not offer you any credit, refund, or exchange. Shop for your canine companion here. Learn about the Returns & Exchanges policy at That Fish Place - That Pet Place and thatpetplace.com. PetSmart tests water for free and will be able to tell you what is safe and what isnt. If an "almost gone" label appears next to an item, the sell-out risk is very high. You may choose to take a refund during the online process. Please keep the original packaging, and do not discard the shipping box until the claim is processed or you are otherwise instructed. In the event an item you receive does not meet your needs or expectations, you may return it providing: For online purchases: You must attain "Return Authorization Number" from a Customer Service Representative (1-888-THAT-PET) before sending any merchandise. Even if you have a fish that is completely healthy, you can still return it to a PetSmart store. Pleasing customers and pampering pets since 1972. In my experience, buying a pet at a random store without any return policy is not the smartest thing to do. Comfort them with tunnels, hide outs, and the correct cage. PetSmart replaces and exchanges fish for a variety of reasons, and as long as you have part of the fish and the receipt, they will accept your return. If you are not completely satisfied, please contact a Customer Service Representative. PetSmart does not require you to bring in a water sample from your tank in order to process and return it. California, USA wildlife.ca.gov Joined July 2009 1,256 Following Using this shipping method, we have calculated that you will pay less dollar-for-dollar in shipping per order. Once authorization has been given, package the product in a separate box with crumpled paper or foam for protection. Print your return label then select the Process My Refund option on the final page of the process. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. They only allow returns for those fish purchased from them. This allows you to have plenty of time to take your pet home, see if it adjusts to its new life, and decide if its the best pet for you. But you also need to prove the fish keeper with the proof of illness identified by the vet so that your return is legitimatized. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. Sierra Fish & Pets has been offering friendly knowledgeable advice to our customers for over 40+ years and continue to gain loyal customers with everyday low prices and our professional pet advice. This is why they include purchase receipts on return terms and conditions. Can Small Animals Be Returned To PetSmart? Registration is optional and is not required for checkout.. Stay up to date on New Arrivals, email exclusives & more. Some of the most trusted brands to choose from in the pet supply industry to help optimize your pet's health . As long as you are returning the fish within 14 days of the purchase date, you can exchange it for a different fish, get a store credit, or even get a refund. 804 were here. As far north as Everett, as far south as Tacoma, call us for information on any type of aquarium servicing. They also make the return easier by initiating a refund or exchange, according to your preference. Managing California's diverse fish, wildlife, plant resources, & habitats, for their ecological values & for their use & enjoyment by the public. The item and original display package must both be in new condition. When you purchase or order a knife from Sierra by any method, you represent and agree to the following conditions of purchase: You are of legal age to purchase the knife ordered, and that knife can be legally purchased and possessed by you under your applicable local, state, county, city, and federal laws. Sometimes when you buy a pet from PetSmart, things just dont work out. They can also get sick when they come in contact with other fish that are kept in the same tank as them. Any name printed on the merchandise credit must match the name on the photo ID presented at the time of redemption. If the pet happens to get sick or pass away during this time, you can return it as long as you have a receipt. (Top 10 Reasons), Can You Return Paint At Lowes? The staff will consult with you if your returns meet the criteria to be accepted. Directions. The company strictly bans mailing them back dead fish. Not eligible for special shipping offers. Shop all our bird products here. If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it. Email this Business. Keycodes can only be used during the timeframe specified in the email. All quality manufacturers have great products they must sell at extra-low prices for the reasons listed below. Website. Stay connected and get interesting news and updates delivered to your inbox from your pet friends at Sierra Fish & Pets. To track the order on Sierra.com, click on order tracking at the bottom of each webpage in the "support" section, or visit the accounts page and log in. Components and wheels are adjusted, and the bike is test ridden before being disassembled and prepped for shipping. We specialize. * Both dogs and cats are allowed, but pets may not be left unattended in rooms. If this situation occurs, please attain a "Return Authorization Number" (call 1-888-THAT-PET) and follow the shipping instructions for returning unwanted, damaged, or defective merchandise. This is done to analyze what caused the death of the fish and if its safe for other fish in case you opt for exchange. Likewise, it is a given that Pet Supplies Plus does not take returns for those fish that you purchase from stores other than theirs. You assume all risks associated with ownership and use of the rifle, and will not hold STP responsible or liable for any injury resulting from ownership, use, misuse, or defect. These items cannot be returned to Petco stores. The store, however, only allows a return for freshwater fish purchased in-store. Process your items online within the returns timeframe, to create Instant Store Credit. I tried doing it myself(after, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. Click on the "Unsubscribe" link at the bottom of any Sierra email you have received. It depends from store to store. If you shop at a specific store often and the employees remember you buying the fish, they may be willing to do the return within a receipt. Sun 21. But the catch is that the store will only accept it within 14 days of purchase. Thursday 11am - 7pm. Clear . To return a sick fish, you will need a copy of the receipt, and the return will need to be done within 14 days of the purchase date. At first we started as one single store and eventually expanded into a total of 4 full-line pet stores through out the Seattle Metro area. Click the link and write in Sierra Fish & Pets. Sierra Fish & Pets at 601 S Grady Way Suite M, Renton, WA 98057. Ellisha has been a freelance writer for over 15 years. (2023 Updated), Does Trader Joes Take EBT? Small animals such as hamsters, gerbils, and fish (but not birds, rodents, or more exotic creatures) can be returned within two weeks of the initial purchase to PetSmart locations with your receipt. Shop. If the item is received and meets our return policy timeframe and condition guidelines, the refund will reconcile to the original method of payment. See more definitions in our glossary located at the bottom of every page. (2023), Does Best Buy Price Match? Please call 1-888-THAT-PET for assistance. PetSmart has an interesting return policy for certain products, like aquariums. Sierra Fish & Pets - Sierra's Pets Dog Treat your four legged friend with the latest toys, chews, treats, pet beds, mats and kennels. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. Sierra Fish & Pets | Renton WA You will need to have a copy of your receipt, and the exchange must be made within 14 days of the original purchase date. Sierra Fish & Pets, a full service aquatic service company, serves the entire Greater Seattle area. Policy. Merchandise credits issued for returns without a receipt may not be used for online purchases. Lots of new lighting options for your reptile enclosure New Halogen lighting systems with mini halogen. Online exchange and replacement orders receive discounted $2.95 return shipping and $2.95 shipping on the next order using the Instant Store Credit. For live fish and invertebrates, returns and refunds arent offered. Keep them tidy with stain/odor removers, poop bags, and scoops. Clients can also replace unwanted fish by putting them securely in a fish tank together with a bill and a proper photo ID. View all return instructions. C.O.D. Small Animals and Fury friends for any and all level of care. Your new fish may not get along well with the other fish in the tank, it may be too big or small for the tank, or it may not look or act how you expected. Due to the closeout nature of our products, items in low quantities are not guaranteed until they ship. ALL RIGHTS RESERVED. When your order has been shipped, you will receive a shipment confirmation email. https://www.petsmart.com/help/returns-and-refunds-H0008a.html, How Much Does It Cost To Put A Dog To Sleep At PetSmart, Does PetSmart Drug Test? Shop. We are considered one of the top rated saltwater aquarium stores in WA. If you prefer a Traditional Exchange, Replacement, or Return simply print and fill out this form and use the prepaid FedEx return shipping label included within your package. Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. If your water parameters are off, a PetSmart employee will be able to show you what products can help bring them to the right levels and ensure your fish are healthy and happy in your tank. Extended Stay America Orange County Brea Pet Policy Extended Stay America Orange County Brea accepts two pets of any size for an additional fee of $25 per pet, per night up to a maximum charge of $150 per pet, per stay for the first month, and $50 per pet, per month for each additional month. Sierra Fish & Pets. The staff are fantastic and they have a great selection of fish/pets. A $8.99 ($12.99 AK/HI) shipping fee will apply to returns for refund. We are dedicated to provide the very best for pets health. But of course, with certain terms and conditions. Only one (1) keycode can be applied to an order. Dog Adoption Events at Sierra Fish & Pets every 2nd and 4th weekend of the month. Family owned full-line pet supply store servicing Renton and surrounding areas since 1972. Flooring returns require a minimum of five boxes bought, while transition returns require a minimum of five pieces bought. Next, PetSmart will send an email directly in your inbox asking you to confirm receipt of the refund that theyve already set into motion. No, Petco does not allow a return for those fish that you buy from other stores. You can return any unwanted fish to PetSmart. The credit can be used instantly to order an exchange or replacement item, even before the return merchandise has been received (must be received within 10 days). Must ship Standard Ground within the 48 contiguous U.S. only. While this is clearly stated in the return policy, it may come down to each store. Keep them tidy with stain/odor removers, poop bags, and scoops. If your fish is sick, it may not show symptoms for several days. I got my first pair of goldfishes as my 8th birthday present from my dad.Now, as a 30-something year old, I have multiple tanks of my favorite bettas, guppies, danios, and several tetras at my home in Kentucky.Here's to sharing exciting knowledge about pet fishes with you and our friends all over the world. Shop. If the fish moves when you put the net towards it, its not dead and may have just been sleeping. Reptile Reptile Lighting options for your terrarium or habitat. Yes, you can. The company allows a 7 to 30 days return and refund policy, depending on which area the store is located. However, some stores may not accept dead fish in certain locations. With only a few conditions here and there, I must say Petcos return policy is not that bad or difficult to follow. (His Real Height). You can swap out a sick fish for another one within two weeks of having purchased it, as long as you have the previous purchase bill. Phillip Adcock is the founder and Managing Director of the research agency Shopping Behaviour Xplained (SBXL), a shopping research organization using psychological consumer insight to explain and help consumers answer their questions about stores and services. Harrisons, Volkman, Kaytee, Zupreem just a few brands we carry. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. Therefore, popular sizes and colors can sell out quickly. February 18 @ 11:00 am - 3:00 pm. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. We will have a wide variety of dogs available, young and old, small and large! Home - PetSmart - PetSmart Fish Return Policy. Which Item Should You Bring With When Swapping A Fish? You do not have to give any explanation when you return the fish, but if you are planning to get a replacement fish, it can help to tell the PetSmart staff why the returned fish didnt work out. If your fish doesnt work out for some reason, you might not want to keep it. Our policy is to break even on shipping and handling charges. A The phone number for Sierra Fish & Pets is: (425) 226-3215. You can avail of these return, refund and exchange benefits from their stores located close by your location since the online store does not have any provisions for purchase and returns of live fish. We will first see the return requirements for Petsmart, followed by Petco and then Pet Supplies Plus. Excludes AK, HI, all U.S. territories, possessions and all international orders. To determine if the cause of death was caused by factors within your control (such as dirty water), theyll test the water to make sure its healthy. A Sierra Fish & Pets is located at 601 S Grady Way Suite M, Renton, WA 98057, A The website (URL) for Sierra Fish & Pets is: http://www.sierrafishandpet.com. Finding Out What They Are Selling At Their Stores! I. Typically, a higher order total equates to a heavier package. When you add new fish to your aquarium, you always hope they will get along with the other fish that live in it. Most stores will require you to choose a fish that is in the same price range as the original, but some may let you pay the price difference. View all return instructions. Dog Adoption Events and Low Cost Vaccines at Sierra Fish on weekends Check upcoming. For returns information, please reach out to Petco Customer Service at 1-877-738-6742. Free shipping is never truly free.