Vivid Seats goal is to safely and securely connect customers with event tickets. Since the tickets were delivered in time for the event with the transfer at 10:24 AM that day, that is why we advised that your order was not eligible for a refund. We assure that you and your partner will be able to sit together. Chicago Illinois I ordered premium tickets for the orchestra section. Vivid Seats has a consumer rating of 3.91 stars from 33 reviews indicating that most customers are generally satisfied with their purchases. I went to the venue, and they advised the tickets were third-party tickets.Unfortunately, they could not honor them because each was not valid. I will never use vivid seats ever again. How do I know I can trust these reviews about Vivid Seats? Vivid Seats is great as long as you a) purchase well ahead of your event and b) dont require customer service. Lots of filter options to narrow down events. I bought 2 tickets to Super bowl for my 11 year old son. Just go through Ticketmaster or the event website directly. If there is more I will do that as well lost time and money. I do expect a refund of the differance that the seats should sell for. I was assisted by carlos today in my want to purchase 2 luke bryan tickest for wed july 27th in gilford New hampshire I only had to tell him what section i wanted and how much ibwanted to spend and he found me the best available that met my requests! I thought Vivid was a pr0n company. 10.1K Ratings. The tickets I purchases were only $35.00 a piece after fees and taxes, the same tickets on Ticketmaster were listed for $170.00 a piece after fees and taxes. We did not sit in the seats that we purchased & had to wait 10 min after the show started just to sit down. - Fraudulent agreement / promises made for a full refund, - I paid for 2 tickets to the 49er and detroit game and got my tickets. Vivid Seats insights Based on 55 survey responses Areas for improvement Trust in colleagues Sense of belonging Ability to learn new things Good tips Server (Former Employee) - Chicago, IL - October 7, 2022 The tips were usually good and there was a diverse customer base which kept things interesting. We believe in full transparency, and strive to ensure our fans are informed. I called 2 seconds after I saw the $960 total. The goal of Vivid Seats is to offer the best out-the-door-prices for a wide variety of tickets. Bought tickets thru Vivid Seats, I have a credit of over $84, they won't let me use it because I got the tickets online, I'll never use them again! Very deceptive and unfair marketing. Vivid Seats is a full-service marketplace that facilitates transactions between fans looking to buy or resell tickets to their favorite sports, concerts, and theater events. Vivid Seats provided fraudulent tickets to me. The Insurance is not included. IE, Hundreds of people are standing in front of you. If Vivid Seats don't refund bc they may think I did recieve & use the tickets, wouldn't there be proof somehow showing my tickets were scanned upon entry to the game? Vivid Seats is one of the more popular ticket brokers but it has a lot of hidden fees (around 25%) and doesn't get the best reviews for its customer service. After setting up a ticket master account my tickets were sent to me. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Could never get the tickets. WONDERFUL Young Man. DO NOT USE VIVID SEATS, you may be one of the many unlucky ones! I never received the email and therefore never accepted the tickets. I then I received an electronic transfer notification which I followed through on. People need to purchase through the theater or auditorium as Vivid Seats almost double the cost of any ticket. Further, since the tickets are purchased under false names, if a show is postponed we cannot contact the purchaser to let them know. ComplaintsBoard.com is a leading complaint resolution website on the Internet. If you have any additional questions, we encourage you contact our online support team by sending us a DM on social media. Anyone can write a Trustpilot review. Absolute worst customer service ever. He checked several times and assured me that the seats were handicap. I had to purchase four more tickets that were handicapped seats from the venue. Our online support team is here to help resolve your concerns. Amazing, helped me out big time when my credit card was having trouble with my billing address and Richard was able to sort it out perfectly! First received an e-mail asking me to call because there was an issue. But, what I'm reviewing . It offers a 100%. They are kind courteous very easy to understand and very efficient made sure that I was accommodated and went out of their way to make sure that I was happy and that I was getting what I wanted and that's very important was not trying to rush me off the phone they were very patient and professional and nowadays a lot of people are not professional but vivid the young lady that talked to me and was Tony she was superb. I have bought tickets through Vivid Seats for two different concerts. Conveniently buy and. I beleive he explained everything I needed to know, in detail. Yes. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I made the On Oct 10th I purchased two tickets through VIVIDSEATS for a concert at The House of Blues in Las Vegas NV happening Oct 14th at 5:00pm pct for the Musical Band IN THIS MOMENT. Heads up. They made me jump through hoops to get my money back. Accidentally purchased tickets on wrong date and chatted with an agent immediately after. He was quick to answer my questions and quick to book my tickets. As of Oct. 13th 6:38 pm I am unable to access my tickets. only our *Volume Resellers* are allowed to re-sell tickets. We always want to make sure our fans feel heard and are provided the appropriate information throughout their buying experience. Be the first one to find this review helpful, Special delivery (including local pickup, will call or paperless). Find out how we combat fake reviews. It told me the section of the tickets but not the exact seat numbers. I tried to do that and apparently the event originator didn't enable reselling, so the agent was lying. Thank you for reaching out to us, as we here at Vivid Seats always appreciate the opportunity to address a customer's concernsWe have been in contact with MrLux and reached an amicable resolutionHowever we would like to address his concernsVivid Seats operates on the secondary market and maintains one of the largest seller networks in the . I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. I paid $600 for 4 tickets, I didnt receive my tickets, they kept telling I would get them closer to the game. Recruiter screen, (30 mins) interview with hiring manager (45 mins), take home assignment, project proposal/presentation (1 hr), final round. We appreciate you bringing this matter to our attention and will be following up with you again soon. Because of this, we always make sure to share total pricing information throughout each fan's purchasing experience. I specifically chose a section my whole group is in. I am very disappointed in not being able to attend the show. Agreed! They refunded, but I am out 2 nights for the hotel. It guarantees your tickets will be valid and arrive in time for the event. They offered replacements, which were inferior and DID NOT include the dinner and up-front concert seating. We understand how this may be upsetting for you. . Vividseats Vivid Seats No ticket refund or credit for postponed or cancelled events Texas Event tickets: Vividseats Texas Author: Texas 7, Report #1494755 May 03 2020 08:25 AM Vivid Seats VividSeats Promised a full refund of $720.90 for cancelled event within 2-4 weeks. Needless to say, I never got them, missed the show (wife's birthday gift) and didn't get a nickel back. Tried and tried last night (4/10/22) and again most of the morning (4/11/22) to buy tickets. *Earn a Reward Credit equal to the average price of the 10 tickets, excluding taxes, fees, and processing costs. 1st time user. I have screenshots on my phone the night of the event showing me messaging them on their online chat system and them saying they couldn't pull up my name, email address or the confirmation number they gave me themselves when I purchased the tickets. Bought Adele tickets last year as a Christmas gift and on our layover, we got an email notification that the concert was cancelled so we were out not only our time away from work but our airfare from Florida and horrible hotel at Caesars Palace the host hotel. Vivid is constantly taking advantage of the Covid 19 excuse to refuse refunds for cancelled events by providing credit for cancelled shows that only allow you to use the credit on their site. I asked to print the tickets for my group but was told I had to use the electronic system. I posted a pic of the only thing Vivid Seats sent me, it's not a ticket. Vivid Seats ranks 27th among Tickets sites. We'll get you there. We recommend the company for anyone looking for deals on concert tickets or shows in the United States. Takes no accountability for a time glitch that had us go to a show at the wrong time. I have put in calls, live chats and emailed customer support. Vivid Seats LLC, 1:20-cv-02486 - CourtListener.com In 2022, Free Law Project served nearly 200 million documents and sent more than 1.3 million alerts to our users. On 02/16/2023, I bought two concert tickets. The insurance was $65.82. Sales Representative (Current Employee) - Coppell, TX - July 6, 2022 I've Worked here since April 2022 and I honestly LOVE it. And we dont stop there; we invest in technology to keep our costs low, and pass the savings on to you. No. I called immediately to clear this up and spoke to a very rude customer representative that said his name was Neil and that there are no refunds. We spent $700 and had our experience ruined for really no good reason. Terrible customer service. Avoid this site and their markup fees! FAQ. I purchased tickets to the motley Cre concert in Seattle in 2019. The site didn't show the total of $632.10 until after I purchased the tickets. I quickly realized my mistake and went to cancel my order but I guess they dont believe in allowing buyers to cancel orders. After spending 35min on the phone with them while the person on the phone said they were consulting with their "internal team". I will always use vivid seats when getting my tickets. Ren was very helpful answered my questions and helped me get the tickets I was looking for. The office is amazing. In one order, my tickets arrived via email within an hour or so. If I purchase both sets, will the seats be together? Marvin J was a great help to me in getting my tickets when n the website wasn't working. Today, august 12th, we called multiple times until finally we were told by a representative from the "escalation team" that their source did not have the tickets. You get an email when the tickets are sold, and then you either upload them or ship them. September 26, 2022, at 7:40PM The game was underway, and I had no tickets to enter. Vivid Seats - Fraudulent agreement / promises made for a full refund and go to stub hub and . We're serious about getting you to the live events that you love. Luckily, the tickets were sent to me within an hour and they came through Ticketmaster. I purchased 5 tickets to the Atlanta Falcons vs. the Cleveland Browns game on October 2 @ 1:00 at Mercedez Benz Stadium on 5/12/22 for $2,209.87 from Vivid Seats. The person the ticket was for has since died. However, we certainly encourage our fans that they are able to recoup the cost of their tickets by reselling their tickets in the event they no longer able to attend their event. He reassured me of any concerns I had and was very patient with me. They simply dont care. No person that issues tickets for admission to an event shall issue any such ticket solely through a delivery method that substantially PREVENTS the PURCHASER of the ticket FROM LAWFULLY reselling the ticket on the Internet ticketing platform of the ticket PURCHASERS CHOICE.. Ultimately, hung up on me. Spent all week leading up to the event trying to call only to get the worst support ever. Long story short the ticket transfer did not go smoothly. Further, since the tickets are purchased under false names, if a show is postponed we cannot contact the purchaser to let them know. Good Grief. Customer service would not help since the event was technically postponed and not cancelled. So I have no tickets and am out $600. On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. I had listened to his show on the radio (and bought many of his books) for many years. The original ticket price is $42.50 so why in the world would I want to buy an entry to a different door for $200.
Seaark Big Easy 200,
Low Income Housing Citrus County, Fl,
Articles V