I used my Facebook account, which needed a re-login, but thats fine. They didn't show up and disappear though so I don't know if this is this same issue. What a waste. I will update if we run into any issues for this coming weekends event.EDIT: Confirmed. Even the emails disappeared. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. I placed two orders for tickets at the same event. So my mom bought me tickets to the bandito tour to see twenty one pilots, my all time favorite band. AXS Ticketing is our ticketing platform with key features that will enhance the ticket purchasing experience. Complete guide to troubleshoot AXS Tickets app on iOS and Android devices. I am concerned as the show is coming soon. AWFUL!! Is it my iphone? Its all a fan needs, all in one app. AXS Tickets Reviews. Nope. Solid Gold Turf Club St Paul Minnesota Friday November 26. In the future, I would definitely try not to use AXS for ticket purchases. Press question mark to learn the rest of the keyboard shortcuts. I have to agree with everyone here, on the catastrophy of this AXS App. Reply from AXS USA. I would give AXSTickets no stars if i could. The hassle with trying to login is just ridiculous! All Reviews Please fix this and I hope there is no other fans that will experience the same thing as me. AXSTickets is absolute garbage!!! On android, goto "Settings" "Apps" or "Manage Apps" tab. Press question mark to learn the rest of the keyboard shortcuts. It seems that I probably will not get a response before the show. All of this because we were linked to LAST YEARS tickets! On buying some items, every consumer can just put in a small quantity of money. no confirmation that I bought them or anything, then I hit the back button & it doesnt say i purchased anything so now i am scared I bough multiple tickets because after the 3rd step, its just a blank screen. Press J to jump to the feed. There could be a delivery delay. So if you find that your tickets have disappeared it seems there's no need to worry. How GetHuman-robtixsa fixed the problem. I received an auto response on 2 separate emails and have not heard from AXS and still do not have my tickets. I do have te pending charges too, how did you contact them? This is the second time I had to deal with AXS and both times I had bad experience. Slow to respond and when they do it has nothing to do with the issue expressed to them. Does anyone know with AXS specifically, once its transferred to me, can the guy transfer them again, or now only I can transfer them? Yet I do not have my tickets or any co formation. I go to at least 10 shows a year, not necessarily all through axs, but probably a fair split or slight majority. EASILY SELL YOUR TICKETSPlans can change. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) I traded tickets with a friend and a few days later, they disappeared from my account and AXS has no idea why yet they're refusing to send me replacement tickets or a refund. I didnt have a problem with the transition until I downloaded AXS and attempted to login. AXS Tickets AXS, LLC 3.7 star 15.7K reviews 1M+ Downloads Rated for 3+ info Install About this app arrow_forward Tap for tickets to see the artists and teams you love. Smaller concert events may have tickets for $20 to $40, while events held at theatres can be in the $50 to $100 range. I did change it and was able to access, though it didnt really help since it still said no upcoming events under my tickets tab, Honestly. have 5 more performances that I cannot list. I've been logging into to AXS pretty much compulsively over the last couple of days, so instant panic when they were gone. tried support 5 times and was told they did not know about the w8/w9 flag but my tickets were listed. The email sharing the tickets never went through. Update AXS Tickets to the latest version on PlayStore. TICKETS Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. It was explained that if you had Flash Seats then you already had an account in AXS waiting for you. I had to log in each time I used AXSTickets, which was several times within a couple of days. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. But there are no viewable tickets with bar codes, which is what the agent at the door will want to scan tonight. Then I had to send the PDF tickets to my friends. I will be disputing this charge with my bank. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). And the pending charges. Entering The Venue How do I get into the venue? Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets. They will pursue AXS who in turn, will keep your money. Yep, my account is back to normal now too. Select the issue you are having below and provide feedback to AXS Tickets. Purchased tickets in October of 2021. I rather print out my tickets or use primary ticket apps. The next day I got the same email twice simultaneously. Not true! At that point, you must then go BACK to AXSTickets and sign in to see your tickets. Save your time, use a different app. I purchased my tickets on the Tick Pick app and then received an email saying I had to download AXSTickets to get them. I can log in on my computer but not on the AXS app on my phone. AXS Tickets iOS app crashes, not working, errors, AXS Tickets on iOS has black/white screen, AXS Tickets Android App Issues and Solutions, AXS Tickets has errors/crashing/not working, AXS Tickets server network connectivity issues, Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events, Close and restart the AXS Tickets app on iPhone, Update AXS Tickets app to the Latest Version for iOS, Uninstall and reinstall AXS Tickets iPhone app, Update your iPhone to the latest iOS version. Official Tickets and Your Source for Live Entertainment | AXS.com AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. Does my friend have to accept each ticket separately? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Again, got AXS Tickets "Mobile Data" "Allow Background Data Usage". With the AXS app, you can axs - Home - Facebook Sports and arena events will usually be the most expensive with the best seating options topping $150. They said he had 6 tickets ( I only had 5!) I just hope I can get into the show tonight with my proof of purchase and the order number, which thankfully the WEBSITE does provide when I log in. I tried paying with my credit card but the App would not allow me to enter my billing address for some reason but it did allow me to use PayPal and I got a pdfs in my email right away. SOLD TICKETS VIA AXS MoneySavingExpert Forum After entering credit card info (correctly) the next button never lights up to proceed to billing address. Therefore, I wouldn't expect this issue to be fixed anytime soon. Le march actuel propose une varit d'auto neuves avec d'excellentes tranches de prix. And why did I pay such exorbitant surcharge fees for THIS experience? We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. I call and ask nicely for a refund of a service they did not provide, and they refused, lying about every detail. Later it logged me out and I logged right back in. Will NEVER use them again. Theres so much to see. AXS connects fans with the artists and teams they love. I can't access purchasing tickets either on my desktop or phone. THANK YOU! AXS Mobile Delivery | Gas South District Tried it. Privacy Policy. Apparently it is actually AXS? Continuer sur 950 mtres. Peter Kay 1x Ticket - 30 - 18th Feb (Tonight) Missing due to illness. If they pay you now, there's no insurance for them if the new owners are refused entry. The only option is to cancel while the timer runs out. Things to do around Boston this weekend and beyond How you have this market largely cornered is beyond me. If you are a AXS Tickets customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AXS Tickets. - AEW has announced that there will be a meet-and-greet for fans before tomorrow's Rampage. Please help! Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to sports and theater - at some of the most iconic venues in the world. And now it keeps telling me Oops were having trouble accessing your sales balance when I clearly have NO sales balance because it was SUPPOSED to be put into my bank account. listed the best and took a break. I had to try get them on chat again and never got to talk to anyone. and our So purchasing through the website and AXSTickets doesnt work - even with all their tips. I had to add my bank account AGAIN and transfer and when I tried, it said the first transfer hasnt cleared but its been almost a month and I still havent gotten the money transferred to my bank and now I have to add my bank info yet again and redo the same stupid routine I have to do with AXSTickets, I been trying to transfer my money to my bank after selling a ticket and still havent gotten it yet, Ive waited almost a month and it says 10-14 business days to transfer yet I have to transfer it again. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". I use AXSTickets and already sign in, when Im about to buy it, why I have to sign in again??! They replied that it happens quite often and therefore there should be no need to worry :-). Damn thats really smart Im gonna do that from now on. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. Im very easily to forget my password. Tap Here" Nothing happens when I Tap Here. I tried twitter and you can't reach anyone at AXS UK and even when I tweeted them, no one gave a monkey! AXS App: Selling Tickets Share Tickets go on sale tomorrow at 10 AM PT and the meet-and-greet is at 4:30 PM PT. Tix are for mobile, so not sure what to do. Is it Legit? The AXS live chat recommended I call customer support, but I gave up after being on hold for an hour. 2 x tickets available, good seats in section B2. Can transfer over AXS app. 1x ticket, 75 face price. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Justuseapp Safety Score for AXS Tickets Is 13.2/100. I can log in on my computer but not on the AXS app on my phone. find great events near you, buy 100% official tickets, sell your seats if you. The show is tonight with no way to access my account or update my password. Tokens Missing On Metamask? Here's How to Fix it. - YouTube Has anyone else had this problem? I received an email back immediately letting me know they received my request. I show up to the event very early, just in case, and no one at the venue said anything. I recently had a knee surgery which will preclude me from attending a few concerts over the next two weeks. I can log in to the website, but not the mobile app. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Even the emails disappeared. I know to use PayPal goods and services since it has buyer protection. Its super easy. Create an account to follow your favorite communities and start taking part in conversations. Same here! These tickets are non refundable so I am out $200. BUY THE PERFECT Went online and I saw that my tickets were available but I still didnt see an actual ticket. For more information, please see our I tried to shared all three tickets through AXSTickets and neither party was able to revive them. The monopoly that AXS holds in the ticket and entertainment market creates an environment at AXS where customer service is not only an afterthought but non existent. Never use this service again. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. I asked AXS for a refund and they said NO go sell your tickets on our aftermarket app. So naturally I assumed the ad closed my window browser and did not complete my purchase. Sent an email about the issues because I ended up with multiple charges going through on my credit card, but no tickets and they were no longer listed. I assume the meet and greet is after. They wont honor a refund, but the tickets will be good for whenever the show is postponed for. Mine were showing, now they are not.The money has left my bank account Had the same problem and contacted them this morning. I chose the facebook login option which usually is super easy with other apps, but instead of using my already logged fb account in the facebook app or safari web browser (as every other app does), I instead had to input my fb account info every single time. The developer, AXS, indicated that the apps privacy practices may include handling of data as described below. Mine kept giving me the incorrect password error when I knew it was correct. Payer 4,10 (Page St. Maximin) 38,8 km. I would like to see all tickets I have used in AXSTickets and have my pasts orders in the past events tab. Job Application for IT Specialist (Field and Desktop) at AXS Ive asked to speak to managers , and gotten IGNORED. This is for London (October). Does not recognize sign in and unable to change password. So basically I got scammed out of $250. They hold your money forever if there is any issue with your event or if you sold your tickets. Im trying to sell the missing order as it was made in error. Get The Big To-Do. I dont know if it had deleted my tickets or if its a glitch but I dont know. Prendre Alle des Grands Cdres et continuer sur 20 mtres, Continuer Boulevard Carnot sur 170 mtres, Tourner droite sur D17 (Boulevard des Poilus) et continuer sur 400 mtres, Au rond-point, prendre la 2me sortie sur D17 (Avenue des coles Militaires) et continuer sur 110 mtres, Tourner lgrement droite sur D17 (Avenue des coles Militaires) et continuer sur 800 mtres, Au rond-point, prendre la 1re sortie sur Avenue Ren Cassin et continuer sur 280 mtres, Au rond-point, prendre la 2me sortie sur Avenue Ren Cassin et continuer sur 400 mtres, Continuer Avenue du Val Saint-Andr sur 120 mtres, Tourner lgrement gauche sur Avenue du Val Saint-Andr et continuer sur 10 mtres, Tourner gauche sur Avenue Henri Malacrida et continuer sur 260 mtres, Au rond-point, prendre la 1re sortie sur A8 et continuer sur 150 mtres, Au rond-point, prendre la 2me sortie sur A8 et continuer sur 35 mtres, Prendre droite et rejoindre A8 E80. I went back to AXSTickets and they were there. Second, AXSTickets doesnt have a history of the event. find great events near you, buy 100% official tickets, sell your seats if you I purchased three tickets for friends to go to the Joyner Lucas concert. The tickets were $300 too. I always try to pay with PayPal, just for their excellent refund policy. No paper tickets required. Front row or on the aisle? AXS Mobile ID Ticketing FAQs | T-Mobile Arena The tickets did not say the time of the meet and greet on them, so I called the ticket service and the venue roughly 10 times a week prior to the event. PSA: Be careful using AXS when purchasing your tickets After several tries, the link DOES NOT WORK. It's all a fan needs, all in one app. Pick your exact se Table of Contents: To sell the tickets on the AXS app (No option for refund or credit) - I was FORCED by AXSTickets to set my sale price at $10/each which is the AXS price for their GA ticket. I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since. Save your emailed tickets. Some issues cannot be easily resolved through online tutorials or self help. The first time, was for. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. I queued 3hrs not being able to use my computer otherwise you are back to number 96, if you don't stay on the Live Chat page All that to be told that I wasn't in their system!? Their website did not inform me I would be charged $25 for this service. 3. I never write negative reviews but this is the worst app I have ever tried to use. I can see my tickets, but I don't see a way to print them. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Extremely frustrating. I tried logging in on the app again, get the same message about needing to verify, but obviously that DID NOT WORK, so I request a new email with a new verification be sent. What no Maybe try selling them somewhere else then transferring them? So basically quit your job if you want to enquire about your ticket. Once there, it was another 40 minute wait (missing one band), before they could get in! This is a prime example of a product team who was so focused on an app, they failed to connect account across any other platform or device. Worked last week when I checked. I have the confirmation email from AXS so I know I'm using the right email. Promo Code Axs Tickets March 2023 - 50% OFF - HotDeals.com I called the royal albert hall at last minute and they said they can reprint. Wondering if they took them off to change dates. I was happy and excited. My recipient never received an email with the shared ticket (definitely input the email address correctly). called the support number and held from 20 minutes to hr and 20 minute. Im sorry but AXS simply is the worst ticket hub ever, if anything just learn from here on out not to use them again, I learned the hard way too. Hi Lennie, Thank you so much! Always remember anyone can post on the MSE forums, so it can be very different from our opinion. could not the sell tad was not lit up. At that point Im told it is cookie related and I cant proceed in Safari without changing my settings. Please help me with my situation. For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. This is horrible, such a terrible app. Exit outOf the window immediately. I checked every folder in my email because i assumes that for sure they would be more professional then that, but again, I received no confirmation email and then my intelligence and common sense was questioned by the developer because of their negligence, again, DO NOT USE THIS PLATFORM. When ticket sales start, the temporary queue is refreshed and everyone who is in queue is assigned a random place. My AXS app doesn't let me access my account so i hope they fix the issues. Anyone else's tickets disappear off of AXS? You MUST download AXSTickets , use the email you used on desktop to sign in to AXSTickets , and then go back to your desktop/web version to confirm your email address. i bought my tickets through Viagogo, they were transferred to my AXS app, but i h. FIX: Yes fixed by a very diligent AXS employee I cannot view my tickets in AXS. Thats precisely what happened to me years ago I bought $400 tickets and the guy transferred them to me, then proceeded to transfer them again, Im assuming scamming multiple people.
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